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Receptionist / Administrator

2 months ago

Walsall, United Kingdom CV-Library Full time

Receptionist / Admin Support

The Role:

This role requires a Receptionist/Administrator to provide a professional front-of-house service to external and internal stakeholders, ensuring the smooth and efficient running of the Head Office reception area. Additionally, the successful candidate will provide support to the senior leadership team.

Key Responsibilities:

Reception duties

Provide a welcoming and professional front-of-house service for staff, visitors, contractors, and callers with a seamless transfer from reception to host
Ensure visitors are effectively inducted to the facilities
Handle internal/external calls via the switchboard
Manage incoming and outgoing post, including the use of a franking machine
Schedule meetings and appropriate rooms using Teams and arrange catering when required
Book travel and accommodation using the online platform in accordance with company policy
Order stationery and staff welfare consumables and keep accurate records
Liaise with the facilities management team in relation to repair and maintenance activities
Maintain the HSEQ noticeboards
Ensure EV charging points are managed effectively
General housekeeping of reception area, meeting rooms, canteen, and communal areas - keeping worktops and fridges tidy, loading/unloading the dishwasher, keeping milk supplies topped up
Demonstrate high standards of personal appearance and tidiness in the reception areaAdministration Support

Good level of competence with Microsoft Office including Word, Excel, Adobe, Teams and Sharepoint
Providing adhoc administrative support to the Social Impact & Sustainability Manager
Acting as liaison for local partner organisations
Identifying and initiating charity fundraising events Key Measures & Targets:

Ensure calls are answered promptly and professionally and are directed to the appropriate person
Travel bookings are correct and fall in line with company policy
Minimise spending on stationery items through knowledge of products and suppliers
Complete administration tasks within given timeframe
Effective management of meeting roomsKey Relationships:

Barhale and BCS Employees
Visitors including clients, suppliers and community partners
CallersPerson Specification:

The successful candidate is likely to meet the following criteria: 

Essential

Previous experience in managing a reception desk and using a switchboard
Proficient in general office administration and the use of Microsoft Office including Sharepoint
Excellent verbal and written communication skills
Takes an enthusiastic and proactive approach, with the ability to work on own initiative
Personable with a professional and confident mannerThis is a part-time position offering flexibility in hours/days worked per week