AOG Operations Specialist

1 month ago

Crawley, United Kingdom CV-Library Full time

Our client is a well-established leading independent provider of aviation / aerospace services to commercial and government customers around the globe, is looking for an AOG Operations Specialist to work at offices based in the Gatwick area.

On Offer:

* Opportunity to work for a leading aviation services provider operating in over 20 countries.

* Salary of up to £35k per annum with up to 4k shift allowance.

* Working hours - 4 on 4 off shift pattern: 2 days (7am - 7pm), 2 nights (7pm - 7am).

Main Purpose of the Role:

The AOG Operations Specialist role is positioned within the International Operations Centre (IOC) in Offices near London Gatwick. The main purpose of the role will be to fulfil time critical (AOG) demands from airline customers while working with the Operations Specialist Team Leader and team to ensure the group are delivering operational performance in accordance with contracted targets (KPIs) and obligations.

You will be expected to work closely and communicate with company’s airline customers providing detailed and confident feedback to all the demands related to the movement of AOG shipments. Alongside ensuring all aspects of Materials, Procurement and Inventory Management are efficiently and effectively processed within the pre-determined parameters laid down by the Operations Specialist Team Leader. As a member of the IOC Operations Specialist Team, you will be providing a focal point for the airline/ customer and internal stakeholders.

Duties & Responsibilities:

* To act as a focal point & to provide continuity for Company’s contracted customers & Programme Managers, handling time critical orders and ensuring requirements are handled efficiently.

* To act as the focal point for requests received from Company contracted airlines customers ensuring demands are raised in a timely manner, sources of supply are identified and to arrange shipment in accordance with the contractual service level. Highlight any potential shortfalls and working the solution with the supplier and airline/customer.

* To be aware and to assist with the airline/customer daily operational demands process, alongside the fulfilment of customer requests in accordance with the contractual service level.

* To assist with any customer Order backlogs either system or operational, ensuring customer delays are kept to a minimum whilst maintaining excellent customer communication and well-informed potential alternative solutions.

* Pro-actively engage with the allocated Programme and Operations managers to ensure implementation of all contractual requirements to guarantee customer satisfaction and contract performance.

* Identify at an early-stage potential problems and risks, evaluate, and anticipate implications and be proactive with all concerned parties in developing and defining contingency/recovery plans and actions. Escalation to the relevant manager to support with resolution.

* Ensure that all components float levels accurately reflect the operational requirement by producing a statistical analysis so that any surplus or shortfall can be highlighted and rectified. Also ensure all reorder levels, minimum order quantities etc are set for ultimate efficiency on all items to prevent over stocking and stock out at all warehouses.

To Be Considered:

* Proven supply chain or logistics or AOG operations experience gained within a high pressurised / time critical environment

* Broad knowledge and understanding of Airline / Aviation / Aerospace Operating and business environment including Technical Services, Logistics Operations and Customer Service.

* Excellent communication skills

* Flourishes in a fast-paced environment

* Experience in working with demanding customers.

* Advanced Microsoft Office - Word, Excel, Outlook and easily adapt to inhouse IT systems.

For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    AOG Operations Specialist Job DescriptionWillis Global Ltd is seeking a highly skilled AOG Operations Specialist to join their team in the Gatwick area.Main Responsibilities:Act as a focal point for airline customers, handling time-critical orders and ensuring requirements are met efficiently.Source and arrange shipment of AOG shipments in accordance with...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    AOG Operations Specialist Job DescriptionWillis Global Ltd is seeking a highly skilled AOG Operations Specialist to join their team in the Gatwick area.Main Responsibilities:Act as a focal point for airline customers, handling time-critical orders and ensuring requirements are met efficiently.Source and arrange shipment of AOG shipments in accordance with...

  • AOG Operations Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    AOG Operations SpecialistWillis Global Ltd is seeking an experienced AOG Operations Specialist to join their team. The successful candidate will be responsible for managing time-critical orders and ensuring requirements are handled efficiently.Main Responsibilities:Act as a focal point for Company's contracted customers and Programme Managers, handling time...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    AOG Operations Specialist Job DescriptionWillis Global Ltd is seeking an experienced AOG Operations Specialist to join their team in the Gatwick area. As a key member of the International Operations Centre, you will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    AOG Operations Specialist Job DescriptionWillis Global Ltd is seeking an experienced AOG Operations Specialist to join their team in the Gatwick area. As a key member of the International Operations Centre, you will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and...

  • AOG Operations Specialist

    2 months ago

    Crawley, United Kingdom Willis Global Ltd Full time

    Our client is a well-established leading independent provider of aviation / aerospace services to commercial and government customers around the globe, is looking for an AOG Operations Specialist to work at offices based in the Gatwick area.On Offer: * Opportunity to work for a leading aviation services provider operating in over 20 countries. * Salary of up...

  • AOG Operations Specialist

    5 months ago

    Crawley, United Kingdom Willis Global Ltd Full time

    Our client is a well-established leading independent provider of aviation / aerospace services to commercial and government customers around the globe, is looking for an AOG Operations Specialist to work at offices based in the Gatwick area. On Offer: Opportunity to work for a leading aviation services provider operating in over 20 countries.Salary of up to...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Join Willis Global Ltd as an AOG Operations Specialist and take on a challenging role within our International Operations Centre. As a key member of our team, you will be responsible for fulfilling time-critical demands from airline customers while working closely with our Operations Specialist Team Leader and team to ensure operational performance meets...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Join Willis Global Ltd as an AOG Operations Specialist and take on a challenging role within our International Operations Centre. As a key member of our team, you will be responsible for fulfilling time-critical demands from airline customers while working closely with our Operations Specialist Team Leader and team to ensure operational performance meets...

  • AOG Operations Specialist

    2 weeks ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Willis Global Ltd is seeking an experienced AOG Operations Specialist to join their team in the Gatwick area. The successful candidate will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and team to ensure operational performance in accordance with contracted targets...

  • AOG Operations Specialist

    2 months ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Job Summary: We are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. As an AOG Operations Specialist, you will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and team to ensure operational performance in accordance with...

  • AOG Operations Specialist

    2 months ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Job Summary: We are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. As an AOG Operations Specialist, you will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and team to ensure operational performance in accordance with...

  • AOG Operations Specialist

    1 week ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    About the Role:We are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. The successful candidate will be responsible for managing time-critical orders and ensuring requirements are handled efficiently.Main Responsibilities:Act as a focal point for Company's contracted customers and Programme Managers, handling time...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Join Willis Global Ltd as an AOG Operations Specialist and take on a challenging role within our International Operations Centre. As a key member of our team, you will be responsible for managing time-critical demands from airline customers, working closely with our Operations Specialist Team Leader and team to ensure operational performance meets contracted...

  • AOG Operations Specialist

    1 month ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    Join Willis Global Ltd as an AOG Operations Specialist and take on a challenging role within our International Operations Centre. As a key member of our team, you will be responsible for managing time-critical demands from airline customers, working closely with our Operations Specialist Team Leader and team to ensure operational performance meets contracted...

  • AOG Operations Specialist

    4 weeks ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    About the RoleWillis Global Ltd is seeking an experienced AOG Operations Specialist to join our team in the International Operations Centre. As a key member of our Operations Specialist Team, you will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and team to ensure...

  • AOG Operations Specialist

    2 months ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    About the RoleWillis Global Ltd is seeking an experienced AOG Operations Specialist to join our team in the International Operations Centre. As a key member of our Operations Specialist Team, you will be responsible for fulfilling time-critical demands from airline customers while working closely with the Operations Specialist Team Leader and team to ensure...

  • AOG Operations Specialist

    4 weeks ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    About the RoleWe are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. As a key member of our International Operations Centre, you will be responsible for fulfilling time-critical demands from airline customers while working closely with our Operations Specialist Team Leader and team to ensure operational performance...

  • AOG Operations Specialist

    2 months ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    About the RoleWe are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. As a key member of our International Operations Centre, you will be responsible for fulfilling time-critical demands from airline customers while working closely with our Operations Specialist Team Leader and team to ensure operational performance...

  • AOG Operations Specialist

    2 months ago

    Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

    About the RoleWe are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. as a key member of our International Operations Centre (IOC) in the Gatwick area.Main ResponsibilitiesAct as a focal point for our contracted airline customers, handling time-critical orders and ensuring requirements are met efficiently.Provide...