AOG Operations Specialist

1 week ago

Crawley, West Sussex, United Kingdom Willis Global Ltd Full time

About the Role:

We are seeking an experienced AOG Operations Specialist to join our team at Willis Global Ltd. The successful candidate will be responsible for managing time-critical orders and ensuring requirements are handled efficiently.

Main Responsibilities:

  • Act as a focal point for Company's contracted customers and Programme Managers, handling time critical orders and ensuring requirements are handled efficiently.
  • Provide continuity for Company's contracted customers and Programme Managers, handling time critical orders and ensuring requirements are handled efficiently.
  • Assist with the airline/customer daily operational demands process, alongside the fulfilment of customer requests in accordance with the contractual service level.
  • Pro-actively engage with the allocated Programme and Operations managers to ensure implementation of all contractual requirements to guarantee customer satisfaction and contract performance.

Requirements:

  • Proven supply chain or logistics or AOG operations experience gained within a high pressurised / time critical environment.
  • Broad knowledge and understanding of Airline / Aviation / Aerospace Operating and business environment including Technical Services, Logistics Operations and Customer Service.
  • Excellent communication skills.
  • Flourishes in a fast-paced environment.
  • Experience in working with demanding customers.

About Us:

Willis Global Ltd is a leading Recruitment Consultancy for the Supply Chain & Logistics industry.

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