Facilities Management Helpdesk Coordinator
4 weeks ago
Location: Birmingham
Contract Type: Day Rate (Umbrella Company)
Salary: Competitive day rate
About Us:
We are a leading facilities management provider dedicated to delivering high-quality services to our clients. We are currently seeking a motivated and organized Facilities Management Helpdesk Coordinator to join our team on a day-rate basis through an umbrella company.
Key Responsibilities:
Act as the primary point of contact for all facilities-related inquiries and requests.
Coordinate and prioritize maintenance tasks and service requests efficiently.
Liaise with internal teams and external contractors to ensure timely resolution of issues.
Maintain accurate records of requests, actions taken, and outcomes in the helpdesk system.
Monitor service level agreements (SLAs) to ensure compliance and timely responses.
Provide excellent customer service and support to all users.
Assist in the preparation of reports and performance metrics related to facilities management.Qualifications:
Previous experience in facilities management or helpdesk coordination preferred.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent communication and interpersonal skills.
Proficient in using helpdesk software and Microsoft Office Suite.
A proactive approach to problem-solving and a keen attention to detail.What We Offer:
Competitive day rate through an umbrella company.
Flexible working environment.
Opportunity to work with a dynamic team in a fast-paced setting.
Professional development and training opportunities.How to Apply:
If you are passionate about facilities management and possess the skills we are looking for, we would love to hear from you Please send your CV and a cover letter to (url removed) with the subject line "Facilities Management Helpdesk Coordinator Application
-
Facilities Management Helpdesk Coordinator
3 days ago
Birmingham, United Kingdom Executive Network Group Full timeLocation: BirminghamContract Type: Day Rate (Umbrella Company)Salary: Competitive day rateAbout Us:We are a leading facilities management provider dedicated to delivering high-quality services to our clients. We are currently seeking a motivated and organized Facilities Management Helpdesk Coordinator to join our team on a day-rate basis through an umbrella...
-
Facilities Helpdesk Teamleader
5 months ago
Birmingham, United Kingdom BDS Northern Full timeBDS are currently looking for an experienced Facilities Helpdesk Team Leader based in Birmingham. As a Facilities Helpdesk Team Leader your role will include: - Daily monitoring and processing of shared mailbox requests. - Processing of CAFM change forms to update tables in the CAFM system. - Updating and maintaining change control records in trackers. -...
-
Band 3 Facilities Administrator
6 months ago
Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full timeBirmingham Community Healthcare NHS Foundation Trust has an exciting opportunity for you to join our Estates and Facilities team. A fantastic opportunity has arisen within the Birmingham Community Healthcare NHS Foundation Trust; we are seeking an experienced Facilities Administrator to support our Estates and Facilities Directorate. The successful...
-
Helpdesk Coordinator
4 weeks ago
Birmingham, United Kingdom CV-Library Full timeLocation: Birmingham Day Rate: Umberella Rate circa £75-80 per day Contract Type: Umbrella Company Are you a proactive problem-solver with a passion for customer service? We’re seeking a skilled Helpdesk Coordinator to join our dynamic team! This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys...
-
Band 3 Facilities Administrator
7 months ago
Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full timeJob Description Act as first point of contact for the Helpdesk and contract services ensuring a professional, polite, friendly and helpful approach is maintained at all times whilst maintaining effective working relationships and communication channels. Manage and respond to queries and requests either by telephone or face-to-face in a courteous and...
-
Facilities Coordinator
6 months ago
Birmingham, United Kingdom Kennedys Law Full timeKennedys is looking for a Facilities Coordinator to join our Birmingham office. The Facilities Coordinator will be responsible for the provision of support services to an exceptional standard to the office To be the point of contact for any onsite services such as, print, mail, security etc.. whilst coordinating all client events. Ensuring the office is to...
-
Facilities Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom Kennedys Full timeAbout the RoleKennedys is seeking a skilled Facilities Coordinator to provide exceptional support services to our Birmingham office. As a key member of our Facilities team, you will be responsible for ensuring the office is maintained to the required standards and aligned with our brand.Key ResponsibilitiesBe the primary point of contact for the office and...
-
Facilities Management Operations Specialist
3 weeks ago
Birmingham, United Kingdom Executive Network Group Full timeWe are a leading facilities management provider dedicated to delivering high-quality services to our clients. As a dynamic and forward-thinking organization, we are seeking a highly motivated Facilities Management Operations Specialist to join our team on a day-rate basis through an umbrella company.Key ResponsibilitiesAct as the primary point of contact for...
-
Helpdesk Administrator
5 months ago
Birmingham, United Kingdom CBRE GWS Full time**Company Profile** CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48...
-
Facilities Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom Kennedys Full timeAbout the RoleKennedys is seeking a skilled Facilities Coordinator to provide exceptional support services to our Birmingham office. As the primary point of contact for onsite services, you will be responsible for ensuring the office meets the required standards and aligns with Kennedys' brand.Key ResponsibilitiesBe the key point of contact for the office...
-
Helpdesk Manager- Facilities
2 weeks ago
Birmingham, United Kingdom Sharp UK Full timeHelpdesk Manager Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy. You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational leader, where decisions are...
-
Facilities Management Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Bellrock Property and Facilities Management Full timeCleaning Supervisor RoleBellrock Property and Facilities Management is seeking a skilled Cleaning Supervisor to oversee the cleaning staff and ensure that all cleaning activities are performed to the highest standards. This role involves managing schedules, organising holiday cover, training employees, inspecting work, and maintaining equipment.Key...
-
Helpdesk Manager- Facilities
2 weeks ago
Birmingham, United Kingdom Sharp UK Full timeHelpdesk Manager Birmingham In this role you will lead the IT Support team in delivering a consistently excellent and familiar service, in line with the business strategy. You will oversee and manage the team’s tickets and their resolution. Provide an escalation path for the senior management team. To be a motivational leader, where decisions are...
-
Helpdesk Administrator
6 months ago
Birmingham, United Kingdom Multi-Trades Recruitment Full timeYour primary responsibilities will include processing requests from key customers, performing general helpdesk duties, and effectively managing service requests. You will be responsible for logging calls, assigning tasks to both in-house and subcontracted teams, tracking job completion details, and coordinating our operational service teams' response to...
-
Helpdesk Administrator
6 months ago
Birmingham, United Kingdom Multi Trades Recruitment Limited Full timeYour primary responsibilities will include processing requests from key customers, performing general helpdesk duties, and effectively managing service requests. You will be responsible for logging calls, assigning tasks to both in-house and subcontracted teams, tracking job completion details, and coordinating our operational service teams' response to...
-
Helpdesk Administrator
6 months ago
Birmingham, United Kingdom Multi-Trades Recruitment Full timeYour primary responsibilities will include processing requests from key customers, performing general helpdesk duties, and effectively managing service requests. You will be responsible for logging calls, assigning tasks to both in-house and subcontracted teams, tracking job completion details, and coordinating our operational service teams' response to...
-
Facilities Coordinator
3 months ago
Birmingham, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator for our site based in Birmingham. Purpose: To provide exceptional Operational & Customer service to the client and the contract. To be successful in the role it is key that the facilities...
-
Facilities Coordinator
6 months ago
Birmingham, United Kingdom Kennedys Full timeKennedys is looking for a Facilities Coordinator to join our Birmingham office. The Facilities Coordinator will be responsible for the provision of support services to an exceptional standard to the office To be the point of contact for any onsite services such as, print, mail, security etc.. whilst coordinating all client events. Ensuring the office is to...
-
Helpdesk Supervisor
5 months ago
Birmingham, United Kingdom Compass Group Full time**Helpdesk Supervisor** We're currently recruiting a dedicated Helpdesk Supervisor to support the Helpdesk Manager to oversee the contract helpdesk team to help ensure the smooth running of the operations in 14forty. Integrated facilities management services with a purpose. We’re here to make workplaces better, cultivating working environments that...
-
Helpdesk Coordinator
5 months ago
Birmingham, United Kingdom Word360 Full timeWord360 is a multi-award-winning language company based in Edgbaston, Birmingham. We deliver leading interpreting and translation services in all global languages to our clients. As we step into a new phase of growth we are searching for a driven and passionate Helpdesk Coordinator to join our expanding team. Delivering a polished and captivating Word360...