Customer Service Advisor

4 weeks ago


Chelmsford, United Kingdom CV-Library Full time

A growing client of ours on the outskirts of Chelmsford area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday 8.00am - 5.30pm and Tuesday - Friday 8:30am - 5:30pm. Paying £25,000 - £26,000 per annum depending on experience.

Key Duties include but are not limited to:

Ensure a high level of customer service by telephone, live chat and email.
Advising customers on a range of storage solutions for home and business
Processing orders over the phone
Resolving delivery issues and tactfully dealing with occasional complaints
General administrative tasks.
Continually develop and increase product knowledge.
Skills and Experience required to be considered for this Customer Service Advisor position:

Excellent verbal and written communication skills
High attention to detail
Experienced in complaint handling
Computer literate
Experience in using a live chat system desirable but not essential
Previous call centre and customer service experience
Full UK Drivers license and own transport is essential due to the remote location.
Great Benefits to working for this company include:

Bonus scheme
Casual dress
Employee discount
Free parking on-site
If you feel like you meet the above criteria & would like to be considered for this Customer Service Advisor position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs



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