Customer Services Advisor
1 month ago
Join a dynamic production industry leader as a Customer Services Advisor and be the point of contact for all customer inquiries, ensuring exceptional support and satisfaction. Working as part of our client's Customer Services team, you will play a vital role in delivering exceptional customer service and managing various administrative duties.
Key Responsibilities:
Handle customer queries on the phone and via email, resolving issues efficiently and professionally.
Chase deliveries with suppliers and couriers, providing proof of deliveries and tracking information for orders.
Monitor purchase order confirmations and track shipments to ensure timely delivery.
Raise support tickets to log queries and process returns of faulty or incorrectly ordered goods.
Manage incoming calls with a friendly and professional manner, resolving and distributing supplier paperwork.
Communicate effectively with the team and prioritise workload and priorities.
Collaborate with other departments to ensure successful order processing and sales work.Person Specification:
Experience working in a customer support/admin role, passionate about providing outstanding customer service.
Excellent written and verbal communication skills, with the ability to understand customer pain points and resolve issues.
Highly organised with excellent attention to detail.
Ability to balance multiple tasks, deadlines, and customer needs simultaneously.
Proficient in Microsoft Office, particularly Excel, and experience with Sage is highly advantageous.
Logistics and supply chain knowledge will be an advantage.
Excellent customer service, problem-solving, and time management skills.
Positive attitude, self-motivated, and ability to work well with customers and colleagues at all levels.This is a fantastic opportunity to join a renowned production company and be a valuable member of their Customer Services team. With a competitive salary between £23,000 to £26,000 per annum, you will have the chance to work in a fast-paced, dynamic environment where your customer focus and positive attitude will be greatly appreciated.
If you are ready to take on this exciting challenge and provide exceptional customer support, apply now
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
-
Customer Service Advisor
1 month ago
Chelmsford, United Kingdom CV-Library Full timeImmediate Customer Service Advisor required for a company in the the outskirts of Chelmsford until Christmas! A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5. TRANSPORT REQUIRED DUE TO LOCATION. Key duties in this Customer Service Advisor role will include but are not limited to: Answering...
-
Customer Service Advisor
2 weeks ago
Chelmsford, United Kingdom CV-Library Full timeImmediate Customer Service Advisor required for a company in the the outskirts of Chelmsford until Christmas! A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5. TRANSPORT REQUIRED DUE TO LOCATION. Key duties in this Customer Service Advisor role will include but are not limited to: Answering...
-
Customer Service Advisor
1 month ago
Chelmsford, United Kingdom CV-Library Full timeA growing client of ours on the outskirts of Chelmsford area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday 8.00am - 5.30pm and Tuesday - Friday 8:30am - 5:30pm. Paying £25,000 - £26,000 per annum depending on experience. Key Duties include but are not limited to: Ensure a...
-
Customer Service Advisor
7 days ago
Chelmsford, United Kingdom CV-Library Full timeA growing client of ours on the outskirts of Chelmsford area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday 8.00am - 5.30pm and Tuesday - Friday 8:30am - 5:30pm. Paying £25,000 - £26,000 per annum depending on experience. Key Duties include but are not limited to: Ensure a...
-
Customer Service Advisor
5 months ago
Chelmsford, United Kingdom First City Recruitment Full timeDue to expansion, we have a permanent job opportunity available for a Customer Service Advisor, based in Chelmsford, offering a guaranteed salary of £22'604, plus bonus and benefits. Benefits include 22 days holiday per year, plus bank holidays (8 days a year), plus your birthday off (1 day), which totals 31 days per year. You will also receive a company...
-
Customer Service Advisor
5 months ago
Chelmsford, United Kingdom euroloo - Portable Toilet Hire Full time**Part time - salary £14,500 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints...
-
Customer Service Advisor
5 months ago
Chelmsford, United Kingdom euroloo - Portable Toilet Hire Full time**Salary £24,000 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints Advisors you...
-
Customer Service Advisor
1 month ago
Chelmsford, United Kingdom CV-Library Full timeCustomer Service Advisor - Chelmsford Outskirts Office experience not required, our client will consider candidates who have worked in Retail and Hospitality. A well-established client of ours are adding to their Customer Service team on a temporary ongoing basis to begin ASAP. Please note that you must drive and have your own transport due to company...
-
Customer Service Advisor
1 month ago
Chelmsford, United Kingdom Noble Recruiting Full timeA growing retailer are expanding their team and searching for a Customer Service Advisor. Location: Writtle, Essex Monday - Friday Responsibilities: You will be working within a team providing high level of customer service to all customers Speaking with customers by phone, email and live chatDealing with questions or queries that customers may...
-
Customer Service Advisor
4 weeks ago
Chelmsford, United Kingdom Huntress Full timeCustomer Service Advisor - Chelmsford OutskirtsOffice experience not required, our client will consider candidates who have worked in Retail and Hospitality. A well-established client of ours are adding to their Customer Service team on a temporary ongoing basis to begin ASAP. Please note that you must drive and have your own transport due to company...
-
Service Advisor
1 month ago
Chelmsford, United Kingdom CV-Library Full timeService Advisor Company: Independent Prestige Vehicle Specialist. Salary: up to £30,000 basic p.a. Hours: Monday to Friday 8:00am-5:30pm. Alternate Saturdays worked 8.00am-1.00pm. Required: UK Right to Work, Full UK Driving Licence.We are currently advertising on behalf of an Automotive well-established Independent Prestige Specialist who are...
-
Service Advisor
1 month ago
Chelmsford, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
1 month ago
Chelmsford, United Kingdom Auto Skills UK Full timeService Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...
-
Service Advisor
2 months ago
Chelmsford, United Kingdom Meridian Business Support Full timeService Advisor OpportunityMeridian Business Support is partnering with a leading 4x4 dealership to find a skilled Service Advisor in Chelmsford.Role OverviewWe are seeking an experienced Service Advisor to join our client's team. As a Service Advisor, you will be responsible for ensuring exceptional customer service, managing service bookings, and promoting...
-
Service Advisor
2 months ago
Chelmsford, United Kingdom Meridian Business Support Full timeService Advisor OpportunityMeridian Business Support is partnering with a leading 4x4 dealership to find a skilled Service Advisor in Chelmsford.Role OverviewWe are seeking an experienced Service Advisor to join our client's team. As a Service Advisor, you will be responsible for ensuring exceptional customer service, managing service bookings, and promoting...
-
Service Advisor
1 month ago
Chelmsford, United Kingdom CV-Library Full timeService Advisor Basic Salary - Up To £35,000 Location - Chelmsford Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...
-
Service Advisor
1 month ago
Chelmsford, United Kingdom CV-Library Full timeService Advisor Basic Salary - £32,000 + Bonus Location - Chelmsford Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...
-
Customer Service Advisor
5 months ago
Chelmsford, United Kingdom detoxpeople Ltd Full time**The Company** detoxpeople Ltd are an established e-commerce business based in Essex, offering high-quality food supplements to a rapidly expanding UK and Worldwide customer base. Established in 2009, our loyal customer base are knowledgeable consumers with a passion for health and well-being, alongside practitioners who are looking to provide their...
-
Customer Service Advisor
5 months ago
Chelmsford, United Kingdom detoxpeople Ltd Full time**The Company** detoxpeople Ltd are an established e-commerce business based in Essex, offering high-quality food supplements to a rapidly expanding UK and Worldwide customer base. Established in 2009, our loyal customer base are knowledgeable consumers with a passion for health and well-being, alongside practitioners who are looking to provide their...
-
Service Advisor
3 months ago
Chelmsford, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - Up To £35,000 Location - Chelmsford Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the...
