Customer Service Advisor

7 months ago


Chelmsford, United Kingdom detoxpeople Ltd Full time

**The Company**

detoxpeople Ltd are an established e-commerce business based in Essex, offering high-quality food supplements to a rapidly expanding UK and Worldwide customer base.

Established in 2009, our loyal customer base are knowledgeable consumers with a passion for health and well-being, alongside practitioners who are looking to provide their clients with a reliable supplier and individuals who simply want to improve their own health. We work hard to provide a wide range of premium products, nutritional advice and a first-class service to each and every customer. The company is experiencing an exciting period of growth and we are looking to expand our customer service team.

**The Role**

We are looking for a motivated, Customer Service Advisor to join our friendly team based at our Boreham location.

You will be an integral part of the company's team, delivering an unrivalled customer service experience through prompt, effective and professional management of orders and enquiries. You will also be required to assist with data entry, inventory management and various administrative tasks.

**Duties**
- General administrative tasks including handling returns, inputting product data and simple website updates
- Processing orders and payments from a variety of channels
- Resolving concerns and complaints efficiently and professionally
- Supporting your colleagues to succeed as a team
- Inventory Management

**You**
- Excellent telephone manner.
- Excellent written and spoken English.
- Good IT skills with knowledge of ecommerce. (working knowledge of WooCommerce advantageous)
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience with supplements or nutrition knowledge would be advantageous but not essential.

**Details**

Immediate start.
Office hours are Monday - Friday 8.30am - 5.30pm
20 days holiday, plus bank holidays.
Salary up to 25k depending on experience
The role is a full time, permanent position after an initial probationary period.

IMPORTANT - Applicants will need access to their own vehicle, we are not on any public transport routes.

POLITE REQUEST - NO AGENCIES PLEASE
- **Previous applicants need not apply**_

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- CHELMSFORD, CM3 3BE: reliably commute or plan to relocate before starting work (required)

Application question(s):
Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Chelmsford, United Kingdom CV-Library Full time

    Immediate Temporary Customer Service Advisor required for a company in the outskirts of Chelmsford. A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5. TRANSPORT REQUIRED DUE TO LOCATION. Key duties in this Customer Service Advisor role will include but are not limited to: Answering calls Entering...


  • Chelmsford, United Kingdom Prime Appointments Full time

    Immediate Temporary Customer Service Advisor required for a company in the outskirts of Chelmsford. A full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9-5. TRANSPORT REQUIRED DUE TO LOCATION. Key duties in this Customer Service Advisor role will include but are not limited to: Answering calls Entering...


  • Chelmsford, United Kingdom First City Recruitment Full time

    Due to expansion, we have a permanent job opportunity available for a Customer Service Advisor, based in Chelmsford, offering a guaranteed salary of £22'604, plus bonus and benefits. Benefits include 22 days holiday per year, plus bank holidays (8 days a year), plus your birthday off (1 day), which totals 31 days per year. You will also receive a company...


  • Chelmsford, United Kingdom euroloo - Portable Toilet Hire Full time

    **Part time - salary £14,500 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints...


  • Chelmsford, United Kingdom First City Recruitment Full time

    We have a new opportunity available, to work for the one of the largest top ten car dealerships in the UK. They are looking for a Customer Service Contact Centre Advisor to join their team in Chelmsford. This offers a salary of £20'700, plus benefits including 22 days holiday (plus bank holidays) plus your Birthday off, uncapped bonus and fantastic career...


  • Chelmsford, United Kingdom detoxpeople Ltd Full time

    **The Company** detoxpeople Ltd are an established e-commerce business based in Essex, offering high-quality food supplements to a rapidly expanding UK and Worldwide customer base. Established in 2009, our loyal customer base are knowledgeable consumers with a passion for health and well-being, alongside practitioners who are looking to provide their...


  • Chelmsford, United Kingdom detoxpeople Ltd Full time

    **The Company** detoxpeople Ltd are an established e-commerce business based in Essex, offering high-quality food supplements to a rapidly expanding UK and Worldwide customer base. Established in 2009, our loyal customer base are knowledgeable consumers with a passion for health and well-being, alongside practitioners who are looking to provide their...


  • Chelmsford, United Kingdom Huntress Full time

    Customer Service Administrator / Advisor This is a full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9am-5pm.This is an ongoing assignment for around 3-4 months and with an immediate start available.Own transport is essential due to company location - Chelmsford outskirts.Duties will include: Responding to customer...

  • Service Advisor

    6 months ago


    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Dealership in Chelmsford is looking to recruit a new Service Advisor. About the...

  • Service Advisor

    7 months ago


    Chelmsford, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Commercial Dealership in Chelmsford is looking to recruit a new Service...

  • Customer Advisor

    7 months ago


    Chelmsford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 32 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **£10.85 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Chelmsford 1188** We believe anyone can improve their home to make life better. Every day, we give our...


  • Chelmsford, United Kingdom Halfords Full time

    £28,577 to £31,577 per annum Average uncapped bonus of £4,800 per year (with potential to earn more) 5 days a week Earn extra with our refer a friend scheme – T&C's Apply We're the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.As a Vehicle Technician/...


  • Chelmsford, United Kingdom Huntress Full time

    **Customer Service Advisor - Temporary** A well-established client of ours are adding to their Customer Service team on a temporary ongoing basis. **Duties will include**: - Answering incoming calls, assisting with customer queries and complaints should they arise - Placing and amending customer orders over the telephone - Handling a high volume of calls...


  • Chelmsford, United Kingdom Huntress Full time

    Customer Service Administrator / Advisor This is a full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9am-5pm. Own transport is essential due to company location - Chelmsford outskirts. Duties will include: Responding to customer enquiries via email and telephone with professionalism and efficiency Ensuring...


  • Chelmsford, United Kingdom CV-Library Full time

    Customer Service Administrator / Advisor This is a full-time temporary position paying £11.44 per hour and working 37.5 hours Monday to Friday 9am-5pm. Own transport is essential due to company location - Chelmsford outskirts. Duties will include: Responding to customer enquiries via email and telephone with professionalism and...

  • Customer Advisor

    6 months ago


    Chelmsford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.58 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Chelmsford** We believe anyone can improve their home to make life better....

  • Customer Advisor

    7 months ago


    Chelmsford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £12.46 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Chelmsford 1188** We believe anyone can improve their home to make...

  • Customer Advisor

    6 months ago


    Chelmsford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Weekends, 6.00am - 10.00pm** **UK Notional hourly rate £11.58 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Chelmsford** We believe anyone can improve their home to make life better. Every day, we...

  • Customer Advisor

    7 months ago


    Chelmsford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Evenings and Weekends.** **Part time - 16 hours per week** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.58 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Chelmsford** We believe anyone can improve their home...

  • Customer Advisor

    7 months ago


    Chelmsford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.85 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Chelmsford** We believe anyone can improve their home to make life better. Every day, we give...