Service Charge Officer

1 month ago


London, United Kingdom CV-Library Full time

Hyde is looking to recruit a Service Charge Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realize their potential, enjoy their environment and contribute to their community.

As a Service Charge Officer at Hyde, you will be working within the Service Charge Team to ensure the accurate production of service charge statements (estimates and actual). You will be the main point of contact for customer enquiries, managing the end-to-end case management process and maintaining regular engagement throughout the service charge cycle.

Responsibilities

* Manage service charge enquiries, providing excellent customer-focused service.

* Coordinate end-to-end case management process, including customer contact, investigation, and comprehensive response.

* Produce clear breakdowns and summaries of service charges for customers.

* Proactively contact customers as a key point of contact for any service charge concerns.

* Meet with customers (virtually and face to face), residents associations, etc., to discuss service charges.

* Calculate and produce accurate actual and estimated service charge statements.

Skills and Experience Required

* Proven experience in service charge calculations and management.

* Strong customer focus with excellent communication and investigation skills.

* Knowledge of financial analysis and reconciliation of transactional cost data.

* Ability to work collaboratively, building relationships with internal teams and departments.

Benefits

* A fantastic pension

* Life assurance

* Great holidays

* An award-winning flexible benefits package

* Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified


  • Service Charge Officer

    5 months ago


    London, United Kingdom Page Personnel Full time

    Immediately available position within a large housing association - Manage service charge and rent revenues **About Our Client**: A large housing association in London with a friendly fiance team. **The Key responsibilities are**: - Provide comprehensive financial information and reporting with commentary for service charge activities on a monthly basis;...


  • London, Greater London, United Kingdom CIH International Housing Group Full time

    Service Charge OfficerWe are seeking a highly skilled Service Charge Officer to join our team at CIH International Housing Group. As a Service Charge Officer, you will be responsible for managing service charge enquiries, providing excellent customer-focused service, and producing clear breakdowns and summaries of service charges for customers.Key...


  • London, Greater London, United Kingdom CV-Library Full time

    Hyde is seeking a Service Charge Officer to join their team. As a Service Charge Officer, you will be responsible for managing service charge enquiries, providing excellent customer-focused service, and producing clear breakdowns and summaries of service charges for customers.Key responsibilities include:Managing service charge enquiries and providing...


  • London, Greater London, United Kingdom The Hyde Group Full time

    Income Recovery Officer - Service ChargeLondon BridgeUp to £33,000The Hyde Group is seeking a skilled Income Recovery Officer to join its Service Charge Team. As an Income Recovery Officer, you will play a critical role in ensuring the accurate production of service charge statements (estimates and actual) and be the main point of contact for customer...

  • Service Charge Officer

    6 months ago


    London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £41,000Hyde is looking to recruit a Service Charge Officer.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...


  • London, Greater London, United Kingdom The Hyde Group Full time

    Service Charge OfficerLondon BridgeUp to £33,000Hyde is a leading provider of affordable homes in London and the South-East. We manage 50,000 homes for over 100,000 customers.As a Service Charge Officer at Hyde, you will manage service charge enquiries, produce accurate statements, and engage with customers throughout the service charge cycle.Key...


  • London, Greater London, United Kingdom Blue Octopus Full time

    Service Charge Officer - Join Blue Octopus and be part of our team as a Service Charge Officer. As a key member of our Service Charge Team, you will be responsible for ensuring the accurate production of service charge statements (estimates and actual). You will be the main point of contact for customer enquiries, managing the end-to-end case management...

  • Service Charge Officer

    6 months ago


    North London, United Kingdom Colbern Limited Full time

    615943-2532-2453 NCD Service Charge Officer Islington Contract £20.59 per hour PAYE or £26.96 per hour Limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Service Charge Officer. Service Charge Officer The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual...

  • Service Charge Officer

    5 months ago


    London, United Kingdom The Hyde Group Full time

    **London Bridge** **Up to £41,000** Hyde is looking to recruit a Service Charge Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home...


  • City Of London, United Kingdom Page Personnel Sales Full time

    About Our ClientOur client is a highly respected organisation within the Housing industry.Job DescriptionEnsure accurate calculation and allocation of service charges.Collaborate with the accounting team to maintain financial records.Provide excellent customer service to residents with regards to their service charges.Preparation and presentation of...

  • Service Charge Officer

    6 months ago


    London, United Kingdom Akton Recruitment Full time

    **Service Charge Officer** **Islington** **£26 Per Hour **I am recruiting for a local authority who is looking for someone calculate and invoice annual service charges (including building insurance and ground rent), shared ownership rent and other leasehold recharges across a residential and commercial portfolio. **Key responsibilities** Calculate,...

  • Service Charge Officer

    6 months ago


    London, United Kingdom Veesupportservices Ltd Full time

    Key responsibilities Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: - The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and...


  • London, Greater London, United Kingdom Venn Group Full time

    An exciting opportunity has arisen for a Service Charge Officer to join our team at Venn Group in West London. The successful candidate will be responsible for assisting the finance team with a service charge backlog and reconciling statements in preparation for year-end audit.Key responsibilities:Assisting the Head of Finance with a backlog of service...


  • London, Greater London, United Kingdom Disclaimer: ANY-Web Ltd. Full time

    Job SummaryDisclaimer: ANY-Web Ltd. is seeking a highly skilled Service Charge Officer to join our team. As a key member of the Service Charge Team, you will be responsible for ensuring the accurate production of service charge statements (estimates and actual).Key ResponsibilitiesManage service charge enquiries, providing excellent customer-focused...


  • London, Greater London, United Kingdom Page Personnel Sales Full time

    About Our ClientOur client is a leading Housing Association with a workforce of over 2,000 dedicated employees. Their mission is to deliver high-quality affordable homes, provide excellent services to their tenants, and make a positive impact in their local communities.Job DescriptionPrepare and issue accurate service charge budgets, ensuring transparency...

  • Service Charge Officer

    4 months ago


    East London, United Kingdom Peabody Full time

    Peabody have recently restructured the service charge function to align more closely with our local delivery model and our aim of getting closer to residents. We are also expanding the team, so we have the capacity to improve the service in line with the changes proposed in the upcoming Leasehold and Freehold Reform Act 2024. Your typical day could start...

  • Finance Officer

    1 month ago


    London, United Kingdom CV-Library Full time

    Finance Officer (Service Charges) Location: North London Salary: £33,500 Duration: 6 month FTC Greenacre are pleased to be supporting a London based housing association, with their recruitment of a Finance Officer, within their service charge team. The ideal candidate will have an in-depth knowledge of services charges and reconciliation. What...

  • Finance Officer

    1 month ago


    London, United Kingdom HAYS Full time

    A large London-based Housing Association is seeking a Service Charge Finance Officer to join their busy team. Your new company My client is a leading London-based Housing Association. Your new role Our new role is a Finance Officer, working in the Service Charge team. The role is a temporary contract for a period of three to six months, but it may...

  • Service Charge Officer

    5 months ago


    London, United Kingdom Akton Recruitment Full time

    Woolwich £16.75 To be responsible to the Service Charges Manager for undertaking the accurate calculation, construction and issue of all service charges (and any other property charge), including both annual revenue charges and major works charges, relating to Home Ownership Service (HOS) functions. To be responsible for undertaking all statutory and...


  • London, Greater London, United Kingdom Liberty Charge Ltd. Full time

    Job DescriptionWe are seeking an experienced Chief Technology Officer to lead our technology team as we expand our operations and strive for excellence in the electric vehicle charging industry.About UsBeliev, formerly Liberty Charge Ltd., is a leading Charge Point Operator dedicated to creating a reliable and sustainable electric vehicle charging network....