Service Charge Officer

2 weeks ago


London, Greater London, United Kingdom Page Personnel Sales Full time

About Our Client

Our client is a leading Housing Association with a workforce of over 2,000 dedicated employees. Their mission is to deliver high-quality affordable homes, provide excellent services to their tenants, and make a positive impact in their local communities.

Job Description

  • Prepare and issue accurate service charge budgets, ensuring transparency and compliance with regulations.
  • Manage the year-end service charge reconciliation process, identifying and resolving any discrepancies.
  • Interpret lease agreements to ensure correct service charge application, providing expert advice to residents and stakeholders.
  • Provide exceptional customer service, responding to queries and concerns from residents regarding service charges.
  • Support the wider Accounting & Finance team as needed, contributing to the success of the organization.

The Successful Applicant

A successful Service Charge Officer should possess:

  • A degree or equivalent qualification in Accounting, Finance, or a related field.
  • Proficiency in MS Office, particularly Excel, and experience with finance systems.
  • Outstanding communication and customer service skills, with the ability to build strong relationships with residents and stakeholders.
  • An understanding of service charge legislation and leasehold management, with a commitment to staying up-to-date with industry developments.

What's on Offer

  • A competitive salary estimated between £27,000 and £33,000 per year, reflecting the importance of this role in delivering excellent services to residents.
  • Opportunities for professional development and growth, enabling the successful candidate to advance their career in the Housing sector.

This is an exciting opportunity for an ambitious individual looking to make a meaningful contribution to the Housing sector, working with a reputable organization that values excellence and customer satisfaction.



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