Workplace Experience Lead
7 days ago
Workplace Experience Lead - Tadworth - Temp to Perm (Immediate Start)
Location: Tadworth
Hours of Work: Mon - Fri 8am - 5pm
Hourly Pay Rate: £30.43p/h Via Umbrella
A World Leading Service Provider who operate on an International scale is seeking an experienced Workplace Experience Lead based in the Tadworth area. The successful candidate will be the driving force in supporting and championing workplace experience helping make the site a true destination for our client and its colleagues.
Key Responsibilities include:
* Liaise with FM Team and Client contacts in driving the workplace experience strategy.
* Manage/oversee the front of house team (including Reception) to ensure exceptional customer service is always delivered.
* Manage and coordinate the creation of initiatives, working with onsite teams to promote and to create a forward planner of activities.
* Manage/oversee all events activities on site ensuring a seamless end to end delivery.
* Manage/oversee all meeting and room bookings onsite, ensuring a seamless experience for colleagues onsite.
* Support the delivery of the One Team ethos.
* Liaise with other aspects of the FM Service delivery (e.g., housekeeping and catering) to further enhance the workplace experience onsite.
* Develop and nurture business relationships with all client contacts across the site through these relationships, gain insights into anticipated future requirements and work these into the service delivery strategy.
* Support the FM Team and Client with delivering individual building or site wide projects and initiatives.
* Support the Facilities Manager and Assistant Facilities Manager in driving consistency and standards across the site.
* Deliver value to our customers by providing top quality consultancy and acting as a trusted advisor.
* Establish and maintain customer relationships by promoting site activities and promoting the wider facilities teams
Key Requirements:
* Previous experience of Building Services in a Corporate or hospitality environment.
* Previous experience in organizing, managing events and large meetings.
* Computer literate in MS Office Applications.
* Track record of building positive relationships and delivering exceptional customer service.
* Always set high standards for themselves and others.
* Can inspire others and support new ideas and initiatives.
* Can adapt to changing demands and deadlines.
* Good understanding of the customers’ needs and takes pride in the service delivered to our customers and our customers’ customers.
* Ability to analyse data, identify trends and convey results, deploying an action plan in a clear, concise and confident manner.
* Excellent spoken and written communication skills and the ability to communicate in an effective manner.
* Ability to think strategically and independently.
If this role is of any interest then please do apply for the role below
-
Workplace Experience Lead
1 month ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience Lead - Tadworth - Temp to Perm (Immediate Start) Location: Tadworth Hours of Work: Mon - Fri 8am - 5pm Hourly Pay Rate: £30.43p/h Via Umbrella A World Leading Service Provider who operate on an International scale is seeking an experienced Workplace Experience Lead based in the Tadworth area. The successful candidate will be the...
-
Workplace Experience Manager
5 days ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience LeadWe are seeking an experienced Workplace Experience Lead to join our team at Invictus Group. As a key member of our team, you will be responsible for driving and championing workplace experience, making our site a true destination for our clients and colleagues.Key Responsibilities:Liaise with the Facilities Management team and client...
-
Workplace Experience Manager
6 days ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience LeadWe are seeking an experienced Workplace Experience Lead to join our team at Invictus Group. As a key member of our team, you will be responsible for driving and championing workplace experience, making our site a true destination for our clients and colleagues.Key Responsibilities:Liaise with the Facilities Management team and client...
-
Workplace Experience Lead
4 weeks ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience LeadA leading service provider is seeking an experienced Workplace Experience Lead to join their team.About the RoleDevelop and implement a workplace experience strategy, collaborating with the facilities management team and client contacts.Oversee the front-of-house team, ensuring exceptional customer service is delivered.Coordinate the...
-
Workplace Experience Lead
4 weeks ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience LeadA leading service provider is seeking an experienced Workplace Experience Lead to join their team.About the RoleDevelop and implement a workplace experience strategy, collaborating with the facilities management team and client contacts.Oversee the front-of-house team, ensuring exceptional customer service is delivered.Coordinate the...
-
Workplace Experience Manager
7 days ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience LeadWe are seeking an experienced Workplace Experience Lead to join our team at Invictus Group. The successful candidate will be responsible for driving and championing workplace experience, making our site a true destination for our clients and colleagues.Key Responsibilities:Liaise with the Facilities Management Team and Client...
-
Workplace Experience Manager
6 days ago
The Hermitage, United Kingdom Invictus Group Full timeWorkplace Experience LeadWe are seeking an experienced Workplace Experience Lead to join our team at Invictus Group. The successful candidate will be responsible for driving and championing workplace experience, making our site a true destination for our clients and colleagues.Key Responsibilities:Liaise with the Facilities Management Team and Client...
-
Front of House Team Lead
4 weeks ago
The Hermitage, United Kingdom Anderselite Full timeFront of House Team LeadAnderselite is seeking a highly skilled and experienced individual to lead their front of house team in a corporate environment.Key Responsibilities:Manage and oversee the front of house team, ensuring exceptional customer service is consistently delivered.Coordinate the creation of initiatives, working with onsite teams to promote...
-
Front of House Team Lead
4 weeks ago
The Hermitage, United Kingdom Anderselite Full timeFront of House Team LeadAnderselite is seeking a highly skilled and experienced individual to lead their front of house team in a corporate environment.Key Responsibilities:Manage and oversee the front of house team, ensuring exceptional customer service is consistently delivered.Coordinate the creation of initiatives, working with onsite teams to promote...
-
Customer Experience Strategist
3 days ago
Hermitage, United Kingdom Lloyds Bank plc Full timeAbout This OpportunityLloyds Banking Group is seeking a highly skilled Customer Journey Manager to join our team. As a key member of our Consumer Lending division, you will play a critical role in understanding and optimizing the end-to-end customer experience.As a Customer Journey Manager, you will be responsible for designing and optimizing customer...
-
Customer Experience Strategist
3 days ago
Hermitage, United Kingdom Lloyds Bank plc Full timeAbout This OpportunityLloyds Banking Group is seeking a highly skilled Customer Journey Manager to join our team. As a key member of our Consumer Lending division, you will play a critical role in understanding and optimizing the end-to-end customer experience.As a Customer Journey Manager, you will be responsible for designing and optimizing customer...
-
Customer Experience Specialist
3 days ago
Hermitage, United Kingdom Lindar Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional support to our players, ensuring their experience is seamless and enjoyable.Key ResponsibilitiesProvide timely and effective...
-
Customer Experience Specialist
3 days ago
Hermitage, United Kingdom Lindar Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional support to our players, ensuring their experience is seamless and enjoyable.Key ResponsibilitiesProvide timely and effective...
-
Data Centre Decommissioning Lead
3 days ago
Hermitage, United Kingdom Amazon Full timeJob Title: Data Centre Decommissioning LeadA challenging opportunity has arisen for a skilled Data Centre Decommissioning Lead to join our team at Amazon. As a key member of our infrastructure management team, you will be responsible for ensuring the safe and secure decommissioning of data centre equipment.Key Responsibilities:Develop and maintain Standard...
-
Data Centre Decommissioning Lead
3 days ago
Hermitage, United Kingdom Amazon Full timeJob Title: Data Centre Decommissioning LeadA challenging opportunity has arisen for a skilled Data Centre Decommissioning Lead to join our team at Amazon. As a key member of our infrastructure management team, you will be responsible for ensuring the safe and secure decommissioning of data centre equipment.Key Responsibilities:Develop and maintain Standard...
-
Service Team Lead
3 days ago
Hermitage, United Kingdom Domestic & General Service GmbH Full timeJob Title: Service Watch Team LeaderJob Summary:We are seeking a highly motivated and experienced Service Watch Team Leader to join our team. As a key member of our Service Watch department, you will be responsible for leading a team of professionals in delivering exceptional service to our customers.Key Responsibilities:Lead and motivate the Service Watch...
-
Service Team Lead
3 days ago
Hermitage, United Kingdom Domestic & General Service GmbH Full timeJob Title: Service Watch Team LeaderJob Summary:We are seeking a highly motivated and experienced Service Watch Team Leader to join our team. As a key member of our Service Watch department, you will be responsible for leading a team of professionals in delivering exceptional service to our customers.Key Responsibilities:Lead and motivate the Service Watch...
-
Front of House Team Manager
2 weeks ago
The Hermitage, United Kingdom Anderselite Full timeJob SummaryWe are seeking a highly skilled and experienced Front of House Team Leader to join our team at one of the UK's largest Facilities Management companies. The successful candidate will be responsible for managing and overseeing the front of house team, ensuring exceptional customer service is always delivered.Key ResponsibilitiesManage and coordinate...
-
Front of House Team Manager
2 weeks ago
The Hermitage, United Kingdom Anderselite Full timeJob SummaryWe are seeking a highly skilled and experienced Front of House Team Leader to join our team at one of the UK's largest Facilities Management companies. The successful candidate will be responsible for managing and overseeing the front of house team, ensuring exceptional customer service is always delivered.Key ResponsibilitiesManage and coordinate...
-
IRT Design Lead
3 days ago
Hermitage, United Kingdom Pfizer, S.A. de C.V Full timeJob Title: IRT Design LeadWe're committed to delivering innovative solutions that transform patients' lives. Our relentless pursuit of breakthroughs drives us to push the boundaries of what's possible.Pfizer Research & Development is the heartbeat of our trailblazing product pipeline, where we bring life-changing medicines to the world. As an IRT Design...