Customer Liaison Officer
2 months ago
Customer Liaison Officer – Social Housing
London; must be willing to commute
Up to £32,000 Inclusive Car / Allowance
TS Recruitment are working with a Property Services Contractor who are actively recruiting a permanent RLO / TLO. You will have previous customer services experience.
This role will involve commuting to tenants houses.
* Preparing correspondence to cover issues such as access, delay in works, changing/adding works and resolving issues
* Dealing with residents’ complaints and issues, either via email, phone, or visits to their home
* Collecting KPIs upon work completion, and logging the results
* Arranging appointments for workers and subcontractors where necessary
* Building good relationships with the residents
Essential Skills/Knowledge
* Driving license is essential
* Strong face-to-face customer service experience
* Good communicator, both oral and written
* Flexible to accommodate the needs of the residents
* Excellent time keeping and organisational skills
* Basic IT knowledge
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.
Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.
TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence
-
Customer Liaison Officer
6 months ago
London, United Kingdom Tempting Recruitment Full time**Are you eager to land a brand new role for the New Year? Our client in West London are looking for an experienced Customer Liaison Officer to join their team and play a crucial role in their capital projects.** **Position**:Customer Liaison Officer **Location**:West London*** **Hourly Rate**: £200 a day (Umbrella) **Start**:ASAP **Duration**: 3 months...
-
Customer Liaison Officer
2 weeks ago
London, Greater London, United Kingdom Sureserve Group Full timeJob Title: Customer Liaison OfficerAbout the Role:We are seeking an experienced Customer Liaison Officer to join our team in a field-based role. The successful candidate will be responsible for building and maintaining positive relationships between customers, sub-contractors, client representatives, and our team members.Key Responsibilities:This is a...
-
Customer Liaison Officer
6 months ago
London, United Kingdom Lendwise Full time**Job description** **Customer Liaison Officer** Are you a dynamic, enthusiastic, and results orientated individual with passion for providing exception customer experiences while at the same time being a great teamplayer? If so we have the perfect opportunity for you! We are currently seeking for a Customer Liaison Officer to join our dedicated team and...
-
Customer Liaison Officer
5 months ago
London, United Kingdom Mears Full timeAnnual salary: up to £28,000.00 **Customer Liaison Officer** London- Kensington Road - Full Time - Permanent - _Salary up to £28,000 per annum, _ Are you looking to make a positive difference to a community? Is working for an organisation that can provide you with fantastic support and benefits attractive to you? Look no further, as an exciting position...
-
Housing Customer Liaison Officer
6 months ago
London, United Kingdom The Guinness Partnership Full time**About the role** We have a full-time opportunity for a Housing Customer Liaison Officer covering East London, Hackney. You will be part of a dedicated team of Housing Customer Liaison Officers, all working, all working hard to provide an amazing customer focused service. This is a field-based role, and you will be required to travel in and around East...
-
Customer Liaison Officer
6 months ago
London, United Kingdom Mears Full timeAnnual salary: up to £28,000.00 Customer Liaison Officer Islington Full Time, Permanent - Up to £28,000.00 per annum , company vehicle & fuel card We’re looking for a full time Customer Liaison Officer to support our Planned Capital Investment Contract working across the London Borough of Islington to deliver an exceptional customer service and...
-
Housing Customer Liaison Officer
6 months ago
London, United Kingdom The Guinness Partnership Full time**About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...
-
Customer Service Liaison Officer
2 weeks ago
London, Greater London, United Kingdom City, University of London Full timeAbout the RoleThis is a challenging opportunity to join City, University of London's Property and Facilities Department (PAF) as a Customer Service Liaison Officer. The successful candidate will provide a warm welcome to all visitors, ensuring a smooth and efficient reception experience.
-
Housing Customer Liaison Officer
6 months ago
London, United Kingdom The Guinness Partnership Full timeAbout the role We have a full-time opportunity for a Housing Customer Liaison Officer covering South London . This is a field based role and you will be required to travel in and around London. You will be part of a dedicated team of Housing Customer Liaison Officers, all working, all working hard to provide an amazing customer focused service. As...
-
Liaison Officer
5 months ago
South West London, United Kingdom OmniRMS For Vinci Full time**Liaison Officer** **£30,000 - £32,000/annum** **Location - South West London** We are currently looking for a Liaison Offer to join a leading Facilities Management company within London dealing with kitchen & bathrooms upgrades to Social Housing properties. The primary function of this role is to interface between all stakeholders in terms of liaison,...
-
Customer Liaison Officer
6 months ago
West London, United Kingdom MMP Consultancy Full timeMMP Consultancy are looking to recruit a Customer Liaison Officer on a temporary basis working for a Local Authority based in Hammersmith. To allow a capital project to be completed on time and on budget, the purpose of the role is to take responsibility for publicizing / coordinating important project information between the effected residential community,...
-
Resident Liaison Officer
6 months ago
London, United Kingdom United Living Full timeUnited Living Property Services is a well-established, fast paced and ambitious business with a great reputation for providing excellent services to our clients. We refurbish and regenerate homes up and down the country, and are embarking on a journey of growth which will see our turnover double to £1 billion over the course of the next 5 years. Now is a...
-
Resident Liaison Officer
6 months ago
London, United Kingdom Daniel Owen- UK Full timeContract Type: - Permanent- Location: - South London- Industry: - Property Services- Salary: - £28000 - £33000 per annum- REF: - EM11083_1691768359- Contact Name: - Elle Muller- Job Published: - 38 minutes ago**Resident Liaison Officer** **£28-33K per annum** **Full time, perm role** **South London** We currently have a fantastic opportunity for a...
-
Resident Liaison Officer
4 weeks ago
London, Greater London, United Kingdom Wates Full timeWe are looking for a Resident Liaison Officer to support our Planned Maintenance division in the Kilburn area. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple social housing contracts.Main Responsibilities:Manage the Tenant Liaison Service, ensuring a consistent approach to...
-
Tenant Liaison Officer
6 months ago
Greater London, United Kingdom Webrecruit Full timeCamden, London About Us At Cenergist, we provide carbon and water efficiency solutions, enabling clients to reduce carbon emissions and water consumption to meet their sustainability goals. We started in 2012 and provided consultancy services on district heating systems. With the development of our new technology, we were able to expand our offering to...
-
Resident Liaison Officer
6 months ago
North London, United Kingdom Blayze Group Full time**Resident Liaison Officer (RLO)**: **Role**:Resident Liaison Officer (RLO) **Line Manager**:Resident Liaison Manager (RLM) **Term**:18-month Fixed Term Contract **Salary**:£40,000 + Benefits (including travel expenses/mileage to site) **Summary**: The Resident Liaison Officer (RLO) will support the Resident Liaison Manager (RLM) in executing the...
-
Resident Liaison Officer
6 months ago
London, United Kingdom Novax Recruitment Ltd Full time**Resident Liaison Officer** **Sutton** **£23 - £25.00 P/H (Umbrella)** **Agile Working pattern** We are currently seeking a Resident Liaison Officer to provide information and support for tenants and leaseholders whose homes are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects...
-
Resident Liaison Officer
8 hours ago
London, United Kingdom CV-Library Full timeJob description As part of London’s Net Zero Careers Accelerator (NZCA) programme, we are working with many of the biggest employers in London to fill job openings for Resident Liaison Officers. As a Resident Liaison Officer you will be playing a key customer-facing role in the extensive retrofitting programme needed to make our homes and buildings...
-
Resident Liaison Officer
6 months ago
London, United Kingdom Ador Talent Ltd Full timeAdor Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social housing project in Kensington and Chelsea Borough and require a Resident Liaison Officer to work with residents on a large project to install metering & billing services to occupied properties,...
-
Resident Liaison Officer
6 months ago
London, United Kingdom Ador Talent Ltd Full time**Role: Resident Liasion Officer** **Salary: £32,000** **Location: W11 1TQ** **Contract: 12 months** Ador Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social housing project in Kensington and Chelsea Borough and require a Resident Liaison...