Current jobs related to Customer Liaison Officer - West London - MMP Consultancy

  • Customer Liaison Officer

    2 weeks ago

    West London, United Kingdom Clickwise for Mears Group Full time

    At Mears we recognise our people as our greatest asset, if you would like to be part of our award winning business this opportunity for a Customer Liaison Officer may be for you. **_Up to £27,448, depending on experience - Permanent - Full-Time _** **About the opportunity** As a Customer Liaison Officer you will be part of our Housing Management...

  • Customer and Complaints Liaison Officer

    2 weeks ago

    West Malling, United Kingdom Howells Solutions Full time

    **Customer and Complaints Liaison Officer** **up to 30k** **Permanent** **West Malling** Do you have xcellent customer contact and care skills? Do you have proven organisation skills along with the determination to further your career in an exciting new position? If so, we may be able to help you! Here at Howells Solutions we are working with a leading,...

  • Customer Liaison Officer

    6 days ago

    London, United Kingdom LJB & Co Full time

    Customer Liaison Officer- North LondonTo £160-175/ Day DOE + Long ContractsWe are assisting a leading construction and utilities contractor with a strong reputation for delivering high-quality, cost-effective, and sustainable solutions. Due to continued growth, the company is in need of an experienced Customer Liaison Officer to be the primary point of...

  • Customer Liaison Officer

    1 week ago

    London, United Kingdom LJB & Co Full time

    Customer Liaison Officer 6 month contractWe are partnering with a cradle to grave project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.ResponsibilitiesCustomer Communication:Act as the primary...

  • Customer Liaison Officer

    7 days ago

    London, United Kingdom LJB & Co Full time

    Customer Liaison Officer 6 month contractWe are partnering with a cradle to grave project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.ResponsibilitiesCustomer Communication:Act as the primary...

  • Customer Liaison Officer

    3 weeks ago

    London, Greater London, United Kingdom Dynamic Search Solutions Full time

    Customer Liaison Officer OpportunityWarrington, UKSalary: £25,000 + BenefitsAbout the JobThis role involves working as the first point of contact for customers experiencing technical difficulties. As a Customer Liaison Officer, you will have excellent communication skills and a passion for problem-solving.You will be required to work with both technical and...

  • Customer Liaison Officer

    1 week ago

    London, United Kingdom LJB Recruit Full time

    Customer Liaison Officer – 6 month contractWe are partnering with a ‘cradle to grave’ project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.Responsibilities * Customer Communication:Act...

  • Customer Liaison Officer

    3 weeks ago

    West Byfleet, Surrey, United Kingdom Chalfont Careers Ltd Full time

    Join Chalfont Careers Ltd as a Customer Liaison Officer and take advantage of this exciting opportunity to build your career in estate agency. Based in West Byfleet, you will play a vital role in ensuring seamless customer experiences.Your key responsibilities will include:Engaging with customers and addressing their needsMatching applicants with suitable...

  • Customer Liaison Officer

    4 days ago

    London, United Kingdom LJB Recruit Full time

    Customer Liaison Officer – 6 month contractWe are partnering with a ‘cradle to grave’ project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.Responsibilities * Customer Communication:Act...

  • Customer Liaison Officer

    2 weeks ago

    London, United Kingdom Terrafirma Pipeline Ltd Full time

    Terrafirma are currently looking to recruit a Customer Liaison Officer to cover London and Essex areas. As the Customer Liaison Officer your duties and responsibilities will be: Liaise and support the client customer team and delivery teams to understand customer communications and understand the service incentive mechanism and how we contribute to...

  • Customer Liaison Officer

    3 days ago

    London, United Kingdom LJB & Co Careers Full time

    Customer Liaison Officer- North LondonTo £160-175/ Day DOE + Long ContractsWe are assisting a leading construction and utilities contractor with a strong reputation for delivering high-quality, cost-effective, and sustainable solutions. Due to continued growth, the company is in need of an experienced Customer Liaison Officer to be the primary point of...

  • Liaison Officer

    7 months ago

    South West London, United Kingdom OmniRMS Full time

    **Liaison Officer** **£30,000 - £32,000/annum** **Location - South West London** We are currently looking for a Liaison Offer to join a leading Facilities Management company within South West London dealing with external works to Social Housing properties. The primary function of this role is to interface between all stakeholders in terms of liaison,...

  • Customer Liaison Officer

    7 days ago

    London, United Kingdom LJB & Co Careers Full time

    Customer Liaison Officer 6 month contractWe are partnering with a cradle to grave project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.ResponsibilitiesCustomer Communication:Act as the primary...

  • Customer Liaison Officer

    2 weeks ago

    London, United Kingdom Page Personnel Public Sector & Not for profit Full time

    To deliver the Customer Liaison Service, for all customers and residents in defined customer areas, achieving positive outcomes for the Housing Association and customers. **Client Details** A leading G15 Housing Association are in need of a Customer Liaison Officer to join their team. **Description** **Key responsibilities**: - Provide a visible,...

  • Customer Liaison Officer

    1 week ago

    London, United Kingdom Shawbrook Bank Full time

    **The Opportunity** Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over...

  • Customer Liaison Officer

    2 weeks ago

    London, United Kingdom Shawbrook Bank Full time

    The Opportunity Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complexproblems that unlock opportunity for its rapidly growing customer base of over 300,000...

  • Customer Liaison Officer

    3 weeks ago

    London, United Kingdom Mears Group Full time

    Annual salary: up to £26,650.00 Customer Liaison Officer London - Islington - Permanent - Full Time_ - Up to £26,650 per annum, depending on experience_ We’re looking for a Customer Liaison Officer who’s quick-thinking and versatile, proactive and can work as part of a team. Working under the supervision and direction of the Customer Success Manager...

  • Resident Liaison Officer

    7 days ago

    North West London, United Kingdom Spencer & James Limited Full time

    Job Title: Resident Liaison OfficerLocation: North West London Salary: £30,000 - £33,000 (Basic Salary), £4,000 (Car Allowance) Are you passionate about delivering exceptional customer service and making a difference in the lives of residents? Were looking for a Resident Liaison Officer to join the team of a leading main contractor in the Social...

  • Customer Liaison Officer

    3 weeks ago

    London, United Kingdom Core Group Full time

    **We have an excellent opportunity for a Customer Liaison Officer to join our client’s Property Services business to support the Carbon Neutral Solutions project. You will be responsible for acting as the company's representation to their client and their residents, providing effective and efficient communication between their internal project teams and...

  • Housing Customer Liaison Officer

    7 months ago

    London, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

Customer Liaison Officer

8 months ago

West London, United Kingdom MMP Consultancy Full time

MMP Consultancy are looking to recruit a Customer Liaison Officer on a temporary basis working for a Local Authority based in Hammersmith.

To allow a capital project to be completed on time and on budget, the purpose of the role is to take responsibility for publicizing / coordinating important project information between the effected residential community, other stakeholders and the Economy, Direct Delivery teams by establishing a united, practical mutually beneficial working relationships, during the whole life of the project program.

This will be on a temporary basis paying £225.29 per day.

**Responsibilities**:

- Manage communications between the local ward councillors, the Direct Delivery Capital and Asset
- Management teams, residents, contractors & suppliers to assess and develop solutions for capital improvements to be implemented especially when residents have specific needs which require nonstandard implementation procedures.
- Visit residents in their homes to discuss their specific circumstances and compile household profiles to assist in delivering works improvements with minimum disruption.
- Daily, assist the Direct Delivery Capital and Asset Management teams in encouraging and developing tenant participation in all aspects of a scheme design and delivery.
- To be the first point of contact for residents who are experiencing difficulties with the implementation of works in their homes.
- Daily, o be proactive in promoting resident participation in our services and where necessary, consult with residents on our service delivery and improvement programmes.
- Maintain thorough knowledge of the Capital and Asset management sector, as well as an understanding of how that impacts on the communities of the Borough.
- Monitor, coordinate, and communicate strategic objectives of Capital and Asset management sector to the local communities.
- Collaborate and communicate successfully with other entities outside of the Capital and Asset management sector.
- Work with other staff members to develop a greater understanding of the Capital and Asset management sector. and any issues that arise
- Develop and foster relationships with the community, stakeholders, and other entities
- Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the Capital and Asset management sector and the impacted residents
- Compile reports about incidents, events, or updates about important issue for the Capital and Asset Management sector
- Proactively solve conflicts and address issues that could occur between the Capital and Asset Management sector and the impacted communities
- Promptly respond to incidents and other events as necessary
- Act as a positive representation of the Capital and Asset Management sector to the community
- Prepare and distribute work detailed monthly, quarterly, and yearly reports to Communications Manager
- Provide required information and documents to Communications Manager
- Prepare trip reports of resident meetings to record the details for future reference.
- Submit resident meeting reports to Communications manager.
- Provide support and assistance to other management teams

Skills & Abilities:

- 2 years of experience in a related role with specialist capital program knowledge
- Customer-oriented attitude.
- Excellent verbal and written communication skills.
- Ability to establish and nurture beneficial business relationships.
- Self-motivated with a willingness to take initiative and solve complex problems
- Capability to negotiate with and influence others.
- Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Resident Care and service delivery, and the ability to implement these policies in the workplace

Title: Customer Liaison Officer

Location: Hammersmith

**Salary**: £225.29 per day