Resident Liaison Officer
5 months ago
Contract Type:
- Permanent- Location:
- South London- Industry:
- Property Services- Salary:
- £28000 - £33000 per annum- REF:
- EM11083_1691768359- Contact Name:
- Elle Muller- Job Published:
- 38 minutes ago**Resident Liaison Officer**
**£28-33K per annum**
**Full time, perm role**
**South London**
We currently have a fantastic opportunity for a **Resident Liaision Officer **to join a Housing Organisation based in South London.***
**Purpose of Role**:
To deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. Delivering an excellent level of client liaison to ensure high levels of customer & client satisfaction.
**Key Responsibilities**:
- Log any complaints, swiftly resolving and advising the resident of the outcome.
- Assist in keeping manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary.
- Communicating with residents / client throughout works program.
- Liaise closely with Project Manager and Site Manager to assist in the smooth running of the assigned project.
- Highlight any possible breaches of Health & Safety or unsafe working practices.
- Good communication skills; must be able to communicate very confidently both verbally and in writing.
Full job spec available on request.
**LON123**
Keywords: Resident Liaison Officer, Customer Service, Residents, Social Housing, Repairs, South London
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