Customer Service Representative

4 weeks ago


Slough, Slough, United Kingdom Everyday Loans Full time £25,000
Customer Account Manager Role

Are you passionate about delivering exceptional customer service and helping people achieve their financial goals? As a Customer Account Manager at Everyday Loans, you will play a vital role in facilitating personal loan applications and ensuring customers receive the support they need.

Key Responsibilities:
  • Process loan applications from initial sales calls to final agreement and payment maintenance
  • Establish customer requirements and affordability, providing tailored solutions to meet their needs
  • Build strong relationships with customers, providing excellent communication and rapport-building skills
  • Work closely with the team to ensure seamless loan processing and customer satisfaction

What We Offer:
  • Comprehensive training and development opportunities
  • Competitive salary up to £25,000, plus bonus scheme
  • Private healthcare, life insurance, and excellent company pension
  • 25 days holiday, plus buy and sell holiday days
  • Dental plans, health MOTs, gym discounts, and cycle to work vouchers
  • Taste discount cards and a commitment to supporting healthy minds and mental health in the workplace

About Us:
Everyday Loans is a leading provider of sub-prime personal loans, serving customers from diverse backgrounds. We pride ourselves on delivering exceptional customer service and creating a positive work environment. If you're passionate about making a difference in people's lives, join our team and take the first step towards a rewarding career in financial services.

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