Internal Account Manager

4 days ago

County Antrim, United Kingdom Abrivia Recruitment Specialists Full time

Job Overview

Abrivia Recruitment Specialists is seeking a driven sales professional to join our client's Sales & Marketing team in Belfast. As an Internal Account Manager, you will be instrumental in driving the growth of aftersales business.

Your Role

  • Drive Sales: Proactively sell spares, service level agreements, warranties, maintenance, repair, and overhaul services, and secondary tooling to existing customers. You will identify and capitalize on new business opportunities using historical sales data and market insights.
  • Collaborate with Marketing: Work closely with the marketing team to promote aftersales efforts. You will develop quotes, content, and campaigns to enhance customer engagement and drive sales.
  • Customer Relationship Management: Build and maintain strong relationships with high-profile customers, ensuring their needs are met. You will be the go-to contact for customers, providing them with accurate information and exceptional service.
  • Order Management: Manage the end-to-end order process, from sending timely and accurate quotations to entering orders on CRM and ERP systems. You will also ensure seamless communication between the Operations and Sales teams to ensure accurate order execution.
  • Data Analysis & Reporting: Use aftermarket tools to analyze customer growth opportunities and provide the Head of Sales with regular updates on key performance indicators. You will also participate in pricing activities by analyzing spending trends and suggesting market pricing.

Your Essential Skills

  • Sales Experience: Proven track record in sales, particularly within a technical or industrial environment. Experience in the Pharmaceutical or Life Science sectors is ideal.
  • Technical Aptitude: Ability to quickly learn and understand a product range, including the function and benefits. You should be comfortable discussing technical details with customers.
  • Customer Focus: Strong interpersonal skills and a customer-first mindset. You should be adept at building long-term relationships and providing outstanding customer service.
  • Organisational Skills: Excellent attention to detail and the ability to manage multiple tasks simultaneously. You should be comfortable working with CRM and ERP systems.
  • Proactive Attitude: A self-starter who can take initiative and work independently to achieve sales targets.

What's in it for you

  • Competitive base salary.
  • Attractive bonus scheme.
  • Uncapped commission.
  • Private healthcare.
  • Many other benefits

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