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Account Manager

2 months ago

County Antrim, United Kingdom Version 1 Full time
About the Role

We are seeking an experienced Account Manager to join our team at Version 1, a leading Technology Services company. As an Account Manager, you will be responsible for developing and maintaining relationships with our public sector clients, delivering sales and growth targets, and providing exceptional customer service.

Key Responsibilities
  • Communicate effectively with clients to understand their needs and concerns, and address any conflicts that may arise.
  • Raise clients' business concerns and needs to our management team.
  • Negotiate and close business contracts with existing and new clients.
  • Deliver sales pitches to prospective clients and present business and account updates to our management team and clients.
  • Monitor clients' budgets, explain costs or expenditures, and discuss new terms if necessary.
  • Follow up with clients to ensure they are satisfied with our services.
  • Contribute to sales strategies by assessing current results, monitoring competitive products, assessing needs to be filled, and analysing customer reactions.
Requirements
  • Experience working in a business development/account management environment, preferably in the public sector or central government.
  • Experience working in IT services and technology solutions, rather than product.
  • Knowledge of public sector tender processes.
  • Influencing skills to get people at multiple levels to deliver what you need on time and with high quality.
  • Strong written skills to complete tender and internal documentation to a high standard.
  • Strong communication and interpersonal skills to engage at all levels across an organisation internally and externally.
  • Experience of building good customer relationships.
  • Good commercial awareness and sound understanding of project and business dynamics.
  • Ability to work to tight deadlines and prioritise tasks effectively.
What We Offer
  • Strong career progression and mentorship coaching through our Strength in Balance and leadership schemes.
  • A large training budget for accreditations and educational assistance for courses relevant to your role.
  • Version 1 Annual Excellence Awards and our 'Call-Out' platform to recognise performance.
  • Moments that matter and our enhanced maternity and paternity leave policies.
  • Our active ESG and CSR initiative to get involved in local fundraising and development opportunities.
  • Quarterly performance-related profit share.
  • Certified Great Place to Work for 10 years in a row.
  • Flexible mix of remote/hybrid working options.
  • Pension, private healthcare cover, and life assurance.