Luxury Brand Account Manager

3 weeks ago


Manchester, United Kingdom La Prairie Full time

La Prairie is seeking a highly skilled Account Manager to join our North team. As a key member of our sales team, you will be responsible for managing our counter at Selfridges, Manchester Exchange. Your primary objective will be to implement effective weekly business plans and work towards maximizing retail performance targets. You will have the opportunity to work with our existing clients while recruiting new customers to the brand. You will also be responsible for utilizing our beauty room to enhance the customer experience and hosting on/off counter events.

Main Responsibilities:

  • Implement weekly and monthly targets for the team and counter
  • Traffic stop with new launches or marketing-focused promotions
  • Listen and identify customer needs
  • Invite every customer to sit down and have a skincare consultation
  • Proactively organize external events to generate business
  • Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines

Requirements:

  • NVQ level 3 in Beauty Therapy
  • Experience of providing high-quality skincare treatments to clients
  • Client-focused and dedicated to providing a luxury experience
  • Polished, approachable, and friendly communication skills
  • Dedicated to achieving/exceeding KPIs

In return, La Prairie offers:

  • A competitive salary and discretionary commission scheme
  • 33 holiday days (including bank holidays)
  • Generous product allocation & discount
  • Long Service Awards starting with 3 years' service
  • A free product to try every time there is a new launch
  • Contributory pension scheme – 5% employer contribution
  • Employee referral bonuses
  • A range of opportunities to develop and grow personally and professionally
  • Access to Retail Trust including virtual GP Services and HAPI app for discounts
  • Annual performance reviews so you know your La Prairie career is going in the right direction

Reports to:

North Regional Sales Manager



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