Luxury Brand Account Manager
2 weeks ago
Are you passionate about delivering exceptional customer experiences and driving sales growth in a luxury skincare brand? We are seeking a highly motivated and results-driven Account Manager to join our North team at La Prairie.
Main Responsibilities:
- Implement effective weekly business plans to maximize retail performance targets.
- Manage our counter at Selfridges, Manchester Exchange, and work closely with Beauty Consultants to achieve sales goals.
- Utilize our beauty room to enhance the customer experience and host on/off counter events.
- Proactively organize external events to generate business and ensure the counter is fully stocked and visually merchandised.
Requirements:
- NVQ level 3 in Beauty Therapy.
- Experience in providing high-quality skincare treatments to clients.
- Client-focused and dedicated to delivering a luxury experience.
- Polished, approachable, and friendly communication skills.
- Dedicated to achieving/exceeding KPIs.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years' service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- A range of opportunities to develop and grow personally and professionally.
- Access to Retail Trust including virtual GP Services and HAPI app for discounts.
- Annual performance reviews.
Reports to:
North Regional Sales Manager.
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