Retail Customer Service Representative

4 weeks ago


Beckenham, Greater London, United Kingdom Entain Full time
Deliver Exceptional Customer Service in Our Retail Betting Shops

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Manager. As a key member of our shop team, you will be responsible for delivering outstanding customer service, ensuring a positive and engaging experience for our customers.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the shop team to achieve sales targets and drive business growth.
  • Process customer transactions, including cash handling and operating betting terminals.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Contribute to a positive and inclusive shop environment, promoting a culture of respect and teamwork.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer service.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of our customers.
  • Self-motivated and proactive, with a strong work ethic and commitment to achieving results.

What We Offer:

  • A competitive salary and benefits package, including pension scheme and annual ShareSave.
  • Opportunities for career development and progression, with a focus on promoting from within.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.

About Entain:

At Entain, we are committed to creating a diverse, equitable, and inclusive workplace, where everyone feels valued and respected. We believe in the importance of a healthy work-life balance and offer a range of benefits and support to help our employees achieve this.



  • Beckenham, Greater London, United Kingdom Customer Labs Full time

    Customer Service RepresentativeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer...


  • Beckenham, Greater London, United Kingdom Customer Labs Full time

    Adecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer experience.Key responsibilities...


  • Beckenham, Greater London, United Kingdom Entain Full time

    Deliver Exceptional Customer Service in a Dynamic Retail EnvironmentAre you passionate about providing top-notch customer service and driving sales in a fast-paced retail environment? Do you thrive in a dynamic team setting where no two days are the same? As a Retail Customer Service Manager at Entain, you will be an integral part of our team, delivering...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Beckenham. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Beckenham is seeking a Customer Service Representative to join our fast-paced team. As a key member of our team, you'll provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...


  • Beckenham, Greater London, United Kingdom Entain Full time

    Customer Service Role OverviewAs a Retail Customer Service Manager at Entain, you will be responsible for delivering exceptional customer service and driving standards in our exciting and dynamic betting shops. You will be an integral part of the Entain family, working closely with the Shop Manager and the Shop team to ensure that customers receive a...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and supporting the store's operations in Beckenham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate...


  • Beckenham, Greater London, United Kingdom Lidl in Deutschland Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you will be the face of our store, providing excellent customer service and ensuring that every customer receives a positive experience.Key ResponsibilitiesProvide exceptional customer service, responding to...


  • Beckenham, Greater London, United Kingdom Next Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Next. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.About the Role:Provide fast and friendly service to our customers, assisting them in finding the...


  • Beckenham, Greater London, United Kingdom Mytime Active Full time

    Customer Service Representative OpportunityJob Summary:Mytime Active is seeking a skilled Customer Service Representative to join our team at The Spa at Beckenham. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring the highest level of customer satisfaction, and upholding our company's...


  • Beckenham, Greater London, United Kingdom Halfords Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service, responding...


  • Beckenham, Greater London, United Kingdom Halfords Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service, responding...


  • Beckenham, Greater London, United Kingdom Halfords Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive a world-class experience.Key ResponsibilitiesProvide exceptional customer service, responding to...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Beckenham, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Beckenham, Greater London, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.Key...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team at beBee Professionals in Beckenham. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a...


  • Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team at beBee Professionals in Beckenham. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a...


  • Beckenham, Greater London, United Kingdom Halfords Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.Key ResponsibilitiesProvide outstanding customer service,...


  • Beckenham, Greater London, United Kingdom Halfords Full time

    We are seeking a highly skilled and motivated Customer Services Advisor to join our team at Halfords.As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience when visiting our stores or using our services.We are looking for someone who is passionate about...