Customer Service Representative

3 weeks ago


Beckenham, Greater London, United Kingdom Halfords Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.

Key Responsibilities
  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Offer expert advice on our products, including car parts, accessories, and cycling equipment.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Participate in ongoing training and development to enhance your knowledge and skills.
Requirements
  • Experience of delivering great customer service in a retail environment.
  • Proven ability to work effectively in a team and contribute to sales targets.
  • Excellent communication and problem-solving skills.
  • Availability to work on a rota basis, including weekends.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career progression and professional development.
  • A comprehensive training program to enhance your skills and knowledge.
  • A range of benefits, including store discount, employee discount, and access to our employee wellness program.

We're a dynamic and growing company, and we're excited to welcome a new team member who shares our passion for delivering exceptional customer service and driving business growth. If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you.



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