Technical Support Specialist

1 day ago


Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

Job Summary:

Bright Purple is seeking a skilled Technical Support Specialist to join our End User Support team. As a member of our team, you will be responsible for providing first-class support to our clients in the hospitality sector, ensuring their systems run smoothly.

Key Responsibilities:

  • Assist clients with technical issues, providing timely and effective solutions
  • Create and maintain user documentation and guides to support our clients
  • Work collaboratively with our team to ensure seamless support services
  • Develop and maintain a deep understanding of our clients' systems and technologies

Requirements:

  • Previous client-facing experience, ideally in a similar role
  • Hospitality experience is advantageous
  • Proficiency in additional languages such as Spanish, French, or Swedish is highly desirable

About Bright Purple:

We are an equal opportunities employer, proud to work with clients who share our values of diversity and inclusion in our industry. Our hybrid working model offers a mix of remote and office-based work, allowing you to balance your work and personal life.



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