Technical Support Specialist
1 day ago
Job Summary:
Bright Purple is seeking a skilled Technical Support Specialist to join our End User Support team. As a member of our team, you will be responsible for providing first-class support to our clients in the hospitality sector, ensuring their systems run smoothly.
Key Responsibilities:
- Assist clients with technical issues, providing timely and effective solutions
- Create and maintain user documentation and guides to support our clients
- Work collaboratively with our team to ensure seamless support services
- Develop and maintain a deep understanding of our clients' systems and technologies
Requirements:
- Previous client-facing experience, ideally in a similar role
- Hospitality experience is advantageous
- Proficiency in additional languages such as Spanish, French, or Swedish is highly desirable
About Bright Purple:
We are an equal opportunities employer, proud to work with clients who share our values of diversity and inclusion in our industry. Our hybrid working model offers a mix of remote and office-based work, allowing you to balance your work and personal life.
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