Global Events Coordinator

4 days ago

Cambridge, Cambridgeshire, United Kingdom CATS Global Schools Full time
About CATS Global Schools

CATS Global Schools is a leading education group dedicated to inspiring the next generation of world leaders. With a rich history dating back to 1899, our group brings together 16 institutions comprising independent boarding schools, an Arts University College, English language schools, and a variety of summer programmes in the UK, US, and China.

We provide 18,000 students worldwide with the education they need to develop real-life skills for the future. Our well-developed links to over 40 top global universities ensure academic excellence for our students.

Role Overview

This role will act as the first point of contact for pre-planning and operational logistics of special events throughout the academic year. The successful candidate will support the marketing and Student Recruitment Team with promoting events, host visits from external and internal stakeholders, and ensure the quality delivery of these visits.

The role will also be responsible for ensuring our travel service provider meets our specifications and supporting key functions of the business. The candidate will negotiate compliant, relevant, high-quality, and good-value options for academic trip packages, market these packages to schools, and ensure minimum numbers and financial margins are maintained.

Key Responsibilities
  • Familiarisation Trips
    • Formalise sample fam trip itinerary templates and checklists
    • Establish budgets and key stakeholders
    • Coordinate delegate attendance and ensure visa documentation is provided in an accurate and timely manner
    • Work with schools to establish trip schedules to maximise opportunities
    • Plan all travel schedules, including transport, hotels, dining, and activities
    • Liaise with the Student Recruitment Team member and school staff member to ensure smooth planning and communication to all relevant departments
    • Attend FAM trips as required to support the hosting Student Recruitment Team member
    • Seek feedback from FAM trips and relay to internal stakeholders to continuously improve the customer experience
  • Global Travel Arrangements
    • Manage extensive global travel arrangements, including complex itineraries and scheduling over different time zones
    • Arrange inbound client visits to CATS Global Schools
    • Arrange large-scale internal meetings, conferences, and events
    • Coordinate attendance and resources required for industry and agent fairs internationally
  • Event Planning
    • Organise events, including budgeting, resourcing, planning, and delivery
    • Work with activity leads within schools to ensure student sign-ups support the viability of the trip and are in-line with budget expectations
Person Specification
  • Front-facing customer service background essential
  • Demonstrable experience in event planning
  • Travel industry background or exposure preferable
  • Exposure to international education organisations preferable
  • Previous experience in a busy, fast-paced, and challenging environment
  • Ability to work under pressure and to tight deadlines
  • First-class communication and organisational skills with the ability to liaise with stakeholders at all levels
  • Flexibility to attend evening and weekend client events when required
  • Strong computer literacy
  • Friendly and collaborative
Benefits

Cycle to work Scheme

Tech Scheme

Car Scheme

Free flu vaccine through Healthshield

Free eye tests

Financial wellbeing support via WageStream

Employee Assistance Programme

Group income protection

GP24: GP Access for all

Health Cash Plan

Death in Service

Long service awards

Employee referral scheme

Enhanced Maternity and Paternity pay

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