Internal Account Manager

1 week ago


Saint Neots, United Kingdom Coveris Full time
{"Key Responsibilities": "Deliver Exceptional Customer Service

As an Internal Account Manager at Coveris, you will be responsible for ensuring that all customer orders, quotations, and CAD requirements are processed efficiently and effectively. Your target will be to complete tasks on the day of receipt, with any exceptions agreed upon by the Sales Office Manager or Sales Office Supervisor.

Key responsibilities include being the focal point for all customer contact within a given portfolio, receiving and acting on communications from customers and other departments, and informing colleagues and customers of any developments in activities. You will also work independently and seek guidance from your manager or supervisor when necessary.

Additional responsibilities include inputting and feeding back to customers details of work in progress, checking and following up on commitments made to customers or other Coveris departments, and pre-empting issues through effective communication. You will also manage stock levels and alert the External Account Manager to any potential non-recoverable stock write-off costs.

"}, {"Person Specification": "Requirements

We are looking for an excellent communicator with great attention to detail and excellent project management skills. You should be a strategic and innovative thinker, organized and calm under pressure, and a friendly, approachable, and flexible team player. You should also be professional, proactive, positive, and enthusiastic, with a "can-do" attitude and commercial awareness. A current, clean driving license is an advantage as travel may be required."}

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