F&B Relationship Manager

2 weeks ago


Reading, Reading, United Kingdom VERA Security, Inc. Full time

We are looking for an experienced F&B Host to join our team at Grosvenor Casinos, who shares our passion for delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

As an F&B Host, you will be responsible for creating a warm and welcoming atmosphere, ensuring that our customers receive a high level of service and support throughout their visit.

  • You will greet and welcome customers, making them feel valued and appreciated.
  • You will maintain accurate records of customer interactions and feedback to inform future improvements.
Requirements:
  • You will have a proven track record of delivering exceptional customer service in a fast-paced environment.
  • You will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • You will be flexible and adaptable, with the ability to work varying shifts, including evenings and weekends.

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