Delegated Underwriting Claims Specialist

1 week ago

London, Greater London, United Kingdom Claims Recruitment Services Full time

Job Title: Delegated Underwriting Claims Specialist

Job Summary: We are seeking a skilled Delegated Underwriting Claims Specialist to oversee and control outsourced adjusting service providers, including Coverholders and Delegated Claims Administrators (DCAs), on a day-to-day basis.

Key Responsibilities:

  • Negotiating, issuing and updating new and in-force Delegated Claims Administrators (DCA) Agreements, Coverholder claims wordings, and declarations for existing DCA contracts.
  • Collaborating with management to complete claims DA audit actions, including scheduling, scoping, report review, recommendation issuance and closure.
  • Managing Delegated Authorities Claims Performance, attending meetings, completing DCA assessments, identifying performance outliers using data sets, and following up on performance outside of tolerance.
  • Loss fund management processes, including actions relating to loss fund management reporting, optimisation, setting up of Vitesse accounts, and actions associated with delivery of Vitesse FCP project.
  • Maintaining accurate claims delegated authorities records and information.
  • Running regular DA pre/post bind reports, and completing the associated processes.
  • Working with management to deliver actions for Delegated Claims projects and initiatives, including project planning, tracking progress, resolving blockers, and business analysis activities.
  • Responding to technical claim-specific queries from Coverholders, DCAs, and DXC on delegated authority-related business.
  • Assisting management with monitoring delegated claims performance through open and closed file reviews and thematic reviews.
  • Collaborating with the Delegated Authorities Data Manager in relation to all claims bordereaux processes.
  • Ensuring adherence to Lloyd's DA Claims Principles, and updating processes and internal procedures as required, in line with the Delegated Underwriting Process and controls frameworks.
  • Attending market delegated claims meetings and other delegated claims related meetings, including membership of relevant insurance market committees and organisations.

Requirements:

  • Must have previous experience within a similar role, gained within the Lloyd's and/or London Market.
  • Excellent communication skills, both verbal and written.

Keywords: Delegated Underwriting Analyst; Delegated Claims Analyst; Delegated Underwriting Coordinator; Delegated Claims Coordinator; DA Analyst; DA Coordinator; London Market; Lloyd's Market; Lloyd's Syndicate

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