Facilities Helpdesk Coordinator

4 weeks ago


Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time
Job Title: Facilities Helpdesk Coordinator

Job Summary:
CBW Staffing Solutions is currently recruiting for a Facilities Helpdesk Coordinator to join our team. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring that all facilities-related activities are managed in a professional manner.

Key Responsibilities:
• Receive and return phone calls in support of facilities function
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs
• Open and close jobs
• Review jobs received during the working day and allocate accordingly to Engineers
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Chasing and liaison daily
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled

Requirements:
• Help Desk Experience
• Experience in FM
• General Administration
• CAFM knowledge

Salary and Benefits:
• Salary up to £27,000
• Holidays 25 plus bank holidays
• Pension at 5%
• Life Insurance
• Private Healthcare
• Sick pay

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