Facilities Management Administrator
4 weeks ago
Job Summary:
CBW Staffing Solutions is seeking a highly organized and detail-oriented Facilities Management Administrator to join our team. As a key member of our facilities management team, you will be responsible for providing administrative support to our helpdesk and ensuring the smooth operation of our facilities management services.
Key Responsibilities:
- Provide administrative support to our helpdesk, including receiving and returning phone calls, checking and maintaining the FM helpdesk inbox, and scheduling reactive and helpdesk call outs.
- Review jobs received during the working day and allocate accordingly to engineers.
- Process purchase orders and invoices, issuing and closing planned and reactive maintenance visits, and inputting data.
- Support the Office & Contract Managers in the administration & delivery of departmental objectives.
- Attend to queries and provide general administrative support.
- Raise corrective maintenance tasks following on from PPM completed tasks.
- Organize day-to-day work to ensure that all key tasks are fulfilled.
- Departmental administrative housekeeping and support with the provision of information in relation to internal procedures.
- Work with the system that supports the procurement process, providing assistance to ensure the accuracy and efficiency of data and communications.
Requirements:
- Previous facilities & maintenance helpdesk experience would be ideal.
- Excellent and professional telephone manner.
- Excellent customer service skills.
- Time management.
- The capacity to think ahead, plan, and prioritize own workload.
- The ability to work under pressure and meet deadlines.
- Computer literacy.
- The ability to work as part of a team.
- Work safely in accordance with the company's current health and safety policy and procedures.
- A positive approach, with the determination to succeed.
Salary and Benefits:
- Up to £27,500.
- Private health care.
- 28 days holiday.
- Company pension.
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