Facilities Management Administrator

4 weeks ago


Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time
Job Title: Facilities Management Administrator

Job Summary:
CBW Staffing Solutions is seeking a highly organized and detail-oriented Facilities Management Administrator to join our team. As a key member of our facilities management team, you will be responsible for providing administrative support to our helpdesk and ensuring the smooth operation of our facilities management services.

Key Responsibilities:
  • Provide administrative support to our helpdesk, including receiving and returning phone calls, checking and maintaining the FM helpdesk inbox, and scheduling reactive and helpdesk call outs.
  • Review jobs received during the working day and allocate accordingly to engineers.
  • Process purchase orders and invoices, issuing and closing planned and reactive maintenance visits, and inputting data.
  • Support the Office & Contract Managers in the administration & delivery of departmental objectives.
  • Attend to queries and provide general administrative support.
  • Raise corrective maintenance tasks following on from PPM completed tasks.
  • Organize day-to-day work to ensure that all key tasks are fulfilled.
  • Departmental administrative housekeeping and support with the provision of information in relation to internal procedures.
  • Work with the system that supports the procurement process, providing assistance to ensure the accuracy and efficiency of data and communications.

Requirements:
  • Previous facilities & maintenance helpdesk experience would be ideal.
  • Excellent and professional telephone manner.
  • Excellent customer service skills.
  • Time management.
  • The capacity to think ahead, plan, and prioritize own workload.
  • The ability to work under pressure and meet deadlines.
  • Computer literacy.
  • The ability to work as part of a team.
  • Work safely in accordance with the company's current health and safety policy and procedures.
  • A positive approach, with the determination to succeed.

Salary and Benefits:
  • Up to £27,500.
  • Private health care.
  • 28 days holiday.
  • Company pension.


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