Front of House Team Lead
3 days ago
Are you passionate about delivering exceptional guest experiences in a fast-paced, dynamic environment? As a Front of House Team Lead at Greene King, you'll have the opportunity to take your hospitality career to the next level.
Our bustling riverside pub in Hammersmith is a popular destination for locals and visitors alike, offering a welcoming atmosphere, delicious food, and a great selection of drinks. As a Front of House Team Lead, you'll be at the heart of ensuring our guests have an exceptional experience from start to finish.
Key Responsibilities:
- Lead and motivate the front of house team to deliver high standards of service
- Manage daily operations to ensure smooth service during busy periods
- Train, support, and guide staff to deliver excellent customer service
- Ensure cleanliness, safety, and organisation across all front of house areas
- Handle customer queries, complaints, and reservations in a professional manner
- Work closely with the management and kitchen team to maintain a seamless guest experience
We're looking for an enthusiastic and experienced Front of House Team Lead who is passionate about delivering exceptional guest experiences and is committed to providing outstanding service. If you're a motivated and results-driven individual who is looking for a new challenge, we'd love to hear from you
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