Customer Experience Manager
4 days ago
The ideal candidate will drive customer retention and reactivation through strategic CRM programs, leveraging data-driven insights and creative content.
This involves developing engaging touchpoints across various channels, staying up-to-date with customer segment KPIs, and identifying opportunities for targeted campaigns.
Working closely with marketing, operations, and ecommerce teams, you'll develop tailored content and programs based on personas and purchasing patterns.
A strong focus on organizational skills and time management is essential, as you'll work under pressure to meet tight deadlines and deliver results-driven initiatives.
We prioritize building a talented team and offer competitive benefits, including 25 days' holiday, free parking, and regular social events.
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Customer Experience Manager
4 days ago
Warrington, Warrington, United Kingdom Vistry Group Full timeCustomer Experience ManagerVistry Group is seeking an experienced Customer Experience Manager to lead our Contact Centre team and drive customer satisfaction. This is an excellent opportunity to utilize your leadership skills and make a positive impact on our customers' experiences.About the Role:This is a dynamic role that requires a strong understanding of...
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Customer Experience Outcome Manager
2 days ago
Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full timeOur ApproachSolus Accident Repair Centres prioritizes providing exceptional customer experiences through effective communication, empathy, and solution-focused negotiation. We believe that by understanding the customer's perspective and finding mutually beneficial solutions, we can build trust and establish long-term relationships.About the RoleThis Customer...
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Aftersales and Customer Experience Manager
3 weeks ago
Warrington, Warrington, United Kingdom Page Personnel Sales Full timeAbout Our JobThis is an exciting opportunity to join Page Personnel Sales as a Senior Customer Support Professional.As a key member of our team, you will be responsible for providing exceptional customer support and contributing to customer experience.You will work closely with our clients to understand their needs and provide tailored...
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Sales and Customer Experience Manager
4 days ago
Warrington, Warrington, United Kingdom Porcelanosa SA Full timeAre you a results-driven sales professional seeking a new challenge? Do you have a passion for delivering exceptional customer experiences and driving business growth?About the OpportunityAs a Sales and Customer Experience Manager at Porcelanosa SA, you will play a key role in shaping the future of our showroom team, driving sales growth, and exceeding...
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Exceptional Customer Experience Manager
6 days ago
Warrington, Warrington, United Kingdom Morson Talent Careers Full timeRole OverviewThe successful Exceptional Customer Experience Manager will be responsible for leading our Domestic Sales & Service team in delivering exceptional customer experiences and driving sales growth.Key responsibilities include:Developing and implementing strategies to improve customer satisfaction and loyalty.Coaching and mentoring team members to...
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Customer Experience Director
4 weeks ago
Warrington, Warrington, United Kingdom P3 Search & Selection Full timeAbout the RoleThe Customer Experience Director will be responsible for leading a team of customer service representatives and delivering exceptional customer experiences. This involves assisting customers through the delivery journey, working closely with the transport team, and escalating customer service issues. The ideal candidate will have a strong...
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Restaurant Manager
1 month ago
Warrington, Warrington, United Kingdom Cineworld Cinemas Ltd Full timeAbout UsCineworld Cinemas Ltd is a leading cinema chain with multiple locations across the UK. We are committed to providing an exceptional movie-going experience for our customers, and we are looking for talented individuals to join our team.Job DescriptionThis is an exciting opportunity to join our food service team as a Restaurant Manager - Customer...
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Customer Experience Lead
1 month ago
Warrington, Warrington, United Kingdom Datel Computing Ltd Full timeAbout the RoleWe're seeking an exceptional Bilingual Customer Success Manager to join our team at Datel Computing Ltd. As a key member of our customer success team, you'll be responsible for developing and implementing strategies to drive customer satisfaction, retention, and growth. You'll work closely with our sales, marketing, and product teams to ensure...
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Customer Experience Director
4 days ago
Warrington, Warrington, United Kingdom 360 Resourcing Full timeLeadership Opportunity: 360 Resourcing is seeking an ambitious and results-driven Assistant General Manager to lead our Warrington store team.Job Overview: As an Assistant General Manager, you will be responsible for driving performance, delivering exceptional customer service, and leading a high-performing team.Key Responsibilities: Your key...
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Customer Experience Advisor
3 months ago
Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Warrington, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Customer Experience Director
2 days ago
Warrington, Warrington, United Kingdom 360 Resourcing Careers Full timeCustomer Experience DirectorAt 360 Resourcing Careers, we're committed to delivering exceptional customer experiences. As a Customer Experience Director, you'll play a pivotal role in shaping our store's customer-centric culture.Your Key Accountabilities:Develop and implement strategies to enhance the customer experience.Lead a team to provide exceptional...
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Customer Experience Assistant
1 week ago
Warrington, Warrington, United Kingdom CV-Library Full timeCustomer Experience RoleCV-Library is looking for a part-time customer experience assistant to join our team in Cheshire Oaks Outlet. This exciting opportunity involves working as a sales representative, driving sales revenue, and creating a great customer experience.Key Responsibilities:Work closely with customers to understand their needs and provide...
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Customer Experience Ambassador
4 weeks ago
Warrington, Warrington, United Kingdom EE Full timeYour Career Journey: At EE, we are passionate about helping our customers live life in the moment. As a Customer Experience Ambassador, you will play a key role in delivering exceptional customer experiences, ensuring that every interaction with our brand leaves a lasting positive impression.Key Responsibilities:Discussing how EE products and services can...
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Customer Experience Specialist
3 weeks ago
Warrington, Warrington, United Kingdom Ann Summers Full timeAre you a people person with excellent communication skills?Do you enjoy working in a fast-paced retail environment?If so, we may have the perfect opportunity for you!Ann Summers is seeking a Customer Experience Specialist to join our Warrington store.This is an exciting opportunity to work for a unique and exciting brand that values inclusivity and...
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Customer Experience Specialist
1 week ago
Warrington, Warrington, United Kingdom EE Full timeAt EE, we are committed to delivering outstanding customer experiences. As a Customer Experience Specialist, you will work closely with customers to understand their needs and preferences, and use this information to suggest suitable products and services.We offer a competitive salary of £23,504.00 rising to £24,064.00 after 9 months, plus an uncapped...
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Customer Experience Specialist
7 days ago
Warrington, Warrington, United Kingdom Claremont Full timeJob DescriptionAs a Post-Project Support Manager at Claremont, you will be responsible for ensuring that our clients receive the highest level of service after project completion. This includes:Providing regular updates to clients on the progress of their projectsAddressing any concerns or issues that may arise after project completionWorking closely with...
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Customer Experience Advocate
6 days ago
Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full timeKey ResponsibilitiesManage a portfolio of claims, ensuring timely and effective resolution.Provide excellent customer service, responding to queries and concerns in a professional manner.Collaborate with internal teams to identify opportunities for process improvements.In return for your expertise, we offer a competitive salary and benefits package,...
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Customer Experience Director
6 days ago
Warrington, Warrington, United Kingdom CV-Library Full timeJob Description:The ideal candidate will have a passion for employee development and a commitment to creating a positive work culture. They will be responsible for designing and implementing comprehensive onboarding experiences for new employees and homeworkers in the virtual call centre. This role requires a creative and strategic thinker with excellent...
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Customer Experience Ambassador
1 week ago
Warrington, Warrington, United Kingdom CV-Library Full timeJob OverviewWe are seeking a highly motivated Retail Assistant to join our team at Cheshire Oaks. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and maintaining high retail standards.Key ResponsibilitiesConduct in-store and outdoor product sampling to drive interest and engage customersEnsure displays...
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Customer Experience Representative
1 week ago
Warrington, Warrington, United Kingdom EE Full timeJob OverviewWe're looking for a Customer Experience Representative to join our Warrington team. In this role, you'll be responsible for interacting with customers over the phone to understand their needs and preferences.Your primary objective will be to identify customer requirements and recommend suitable products or services. As a knowledgeable...