Customer Experience Director
4 days ago
The Customer Experience Director will be responsible for leading a team of customer service representatives and delivering exceptional customer experiences. This involves assisting customers through the delivery journey, working closely with the transport team, and escalating customer service issues. The ideal candidate will have a strong understanding of customer needs and expectations, with excellent communication and problem-solving skills.
The successful candidate will have a background in customer service and administration, with experience managing a team and proficiency in Microsoft Outlook, Excel, and Word. They will also have a strong understanding of logistics and transportation processes, with excellent analytical and problem-solving skills. We are offering a competitive salary package, including an attractive salary and opportunities for further training and development.
Responsibilities and Requirements:
- Lead a team of customer service representatives
- Assist customers through the delivery journey
- Escalate customer service issues promptly and effectively
- Develop and implement customer service strategies
- Background in customer service and administration
- Experience managing a team
- Proficiency in Microsoft Outlook, Excel, and Word
-
Customer Service Director
4 weeks ago
Warrington, Warrington, United Kingdom Jungheinrich Full timeJob Summary:We are seeking a highly skilled Customer Service Director to join our team at Jungheinrich UK. As a key member of our Customer Service organisation, you will be responsible for promoting the health, safety, and welfare of our people and championing a safety-first culture within our business.Key Responsibilities:Develop and maintain an optimal...
-
Customer Experience Representative
3 weeks ago
Warrington, Warrington, United Kingdom Certas Energy UK Ltd Full timeWe are looking for experienced Customer Service Advisors to join our Domestic Sales team at Certas Energy UK Ltd.This is an exciting opportunity for candidates who are passionate about delivering exceptional customer experiences in a fast-paced environment.As a Customer Service Advisor, you will be the first point of contact for our domestic customers...
-
Customer Experience Ambassador
4 days ago
Warrington, Warrington, United Kingdom EE Full timeYour Career Journey: At EE, we are passionate about helping our customers live life in the moment. As a Customer Experience Ambassador, you will play a key role in delivering exceptional customer experiences, ensuring that every interaction with our brand leaves a lasting positive impression.Key Responsibilities:Discussing how EE products and services can...
-
Customer Experience Specialist
1 week ago
Warrington, Warrington, United Kingdom Certas Energy UK Ltd Full timeWe are seeking a Customer Experience Specialist to join our Domestic Sales team at Certas Energy UK Ltd. This is a TEMP position with an urgent start until the end of March 2025.Location: Warrington, Birchwood Park - Free onsite parking.Contract: Temporary (December to March 2025)Hours: Monday to Friday, 8am-5pm (Office based)2 in 4 Saturdays,...
-
Customer Experience Advisor
2 months ago
Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Warrington, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Liaison
3 weeks ago
Warrington, Warrington, United Kingdom Veolia Full timeAbout the Role:We are seeking a Customer Experience Liaison to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer enquiries in a professional and timely manner.Positively impact our overall customer...
-
Customer Experience Specialist
1 month ago
Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals, we are looking for a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and effectively.Process customer orders and manage account information.Keep records of...
-
Customer Experience Lead
5 days ago
Warrington, Warrington, United Kingdom Datel Computing Ltd Full timeAbout the RoleWe're seeking an exceptional Bilingual Customer Success Manager to join our team at Datel Computing Ltd. As a key member of our customer success team, you'll be responsible for developing and implementing strategies to drive customer satisfaction, retention, and growth. You'll work closely with our sales, marketing, and product teams to ensure...
-
Customer Experience Specialist
3 weeks ago
Warrington, Warrington, United Kingdom Jardine Motors Group Full timeRole OverviewJardine Motors Group seeks a skilled Sales Executive to deliver exceptional customer experiences. As a Sales Executive, you will play a critical role in providing a premium level of service to our customers.Key responsibilities include fully understanding customer needs and wants, delivering a "wow" factor service, and working collaboratively...
-
Customer Experience Enhancer
2 weeks ago
Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full timeJob OverviewAbout the RoleWe are seeking a dynamic and customer-focused professional to join our team at Solus Accident Repair Centres. As a Total Loss Claims Advisor, you will have the opportunity to utilise your exceptional customer service, claims knowledge, and decision-making skills to deliver an outstanding customer experience.Key ResponsibilitiesIn...
-
Customer Experience Ambassador
1 week ago
Warrington, Warrington, United Kingdom Morson Talent Full timeUnlock your potential in a fast-paced sales environment where you can build lasting relationships, resolve complex issues, and exceed customer expectations.About the RoleWe are seeking highly motivated Customer Service Advisors to join our Domestic Sales & Service team based in the UK. As a key member of our team, you will play a vital role in delivering...
-
Customer Experience Specialist
4 weeks ago
Warrington, Warrington, United Kingdom Sytner Group Full timeAbout the RoleSytner Group is seeking an accomplished Sales Executive to join our team.This is an exciting opportunity for an individual who comes from a customer service or sales background to work with a leading automotive dealership.As a Sales Executive, you will be the key point of contact for our customers during the car-buying process, ensuring that we...
-
Customer Experience Coordinator
1 week ago
Warrington, Warrington, United Kingdom Crown Full timeAt Crown, we're seeking a Customer Experience Coordinator to deliver exceptional service and drive business success. This role is critical to our UK Service Team's success, requiring a high level of customer care, strong administrative skills, and excellent communication abilities.
-
Customer Experience Ambassador
7 days ago
Warrington, Warrington, United Kingdom EE Full timeAbout the Role:We are seeking a Customer Service Representative to join our team at EE. As a confident talker who can ask questions and build relationships, you will be responsible for discussing our products and services with customers over the phone.Training is provided to enhance digital lives and secure the right products for our customers. Flexibility...
-
Senior Customer Experience Associate
1 week ago
Warrington, Warrington, United Kingdom Village Hotels Full timeAbout Village HotelsVillage Hotels is a dynamic and exciting company that creates lively, modern spaces for guests to work, eat, relax, play, and exercise.Job Title: Senior Customer Experience Associate - WarringtonSalary Information:We offer a competitive salary of £22,500 per annum, depending on experience. In addition to your salary, you will also...
-
Restaurant Manager
6 days ago
Warrington, Warrington, United Kingdom Cineworld Cinemas Ltd Full timeAbout UsCineworld Cinemas Ltd is a leading cinema chain with multiple locations across the UK. We are committed to providing an exceptional movie-going experience for our customers, and we are looking for talented individuals to join our team.Job DescriptionThis is an exciting opportunity to join our food service team as a Restaurant Manager - Customer...
-
Sales Executive
1 month ago
Warrington, Warrington, United Kingdom Sytner Full timeSynter Group is seeking a skilled Sales Executive to join their team. As a Sales Executive, you will be the key point of contact for customers during the car-buying experience, ensuring a first-class customer experience.The ideal candidate will have a background in customer service or sales and be able to communicate effectively with customers to understand...
-
Customer Service Director
3 weeks ago
Warrington, Warrington, United Kingdom Jungheinrich Full timeRole Responsibilities: Champion a safety-first culture within our business, ensuring the health, safety, and welfare of all employees. Maintain an optimal infrastructure to deliver agreed customer service levels and financial targets as part of the service operation. Ensure adherence to defined After Sales processes and procedures, promoting efficiency...
-
Customer Service Director
3 weeks ago
Warrington, Warrington, United Kingdom Jungheinrich Full timeRole Summary:The Customer Service Manager will lead the Customer Service operation at Jungheinrich UK, promoting a safety-first culture and delivering customer satisfaction, efficiency, and profitability.Key Responsibilities:Develop and maintain an optimal infrastructure to deliver customer service levels, financial targets, and operational KPIs.Ensure...
-
Sales Associate
1 week ago
Warrington, Warrington, United Kingdom Next Full timeAbout the Role:We are seeking a Sales Team Member to join our fast-paced store team. This is an exciting opportunity for individuals who thrive in a dynamic environment and are passionate about delivering outstanding customer service.Key Responsibilities:To provide exceptional customer service, ensuring customers receive a positive experience that keeps them...