Aftersales and Customer Experience Manager
1 week ago
This is an exciting opportunity to join Page Personnel Sales as a Senior Customer Support Professional.
- As a key member of our team, you will be responsible for providing exceptional customer support and contributing to customer experience.
- You will work closely with our clients to understand their needs and provide tailored solutions.
Responsibilities
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless customer experience.
- Develop and maintain in-depth knowledge of products and services to provide expert advice.
Requirements
- A minimum of 3 years of experience in a customer-facing role, preferably within the industrial or manufacturing industry.
- Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Proficiency in using CRM software to manage customer interactions and data.
What We Offer
- A competitive salary of £40,000 - £50,000 per annum, depending on experience.
- Opportunities for professional development and advancement within the company.
- A comprehensive benefits package including a daily lunch and other perks.
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