Strategic Engagement Director

1 day ago


Manchester, United Kingdom Smart DCC Full time

Smart DCC is seeking a highly motivated and experienced Strategic Engagement Director to lead our Customer Relationship Management function.

About the Role:

We are looking for a seasoned professional to develop and drive the strategic vision for our operational teams' customer relationships, ensuring that we deliver a high quality of service to our customers. The successful candidate will have extensive experience in setting the operational strategic engagement with customers, ensuring that the right processes, people, and technology are in place to deliver an optimal operating model.

This role offers an exciting opportunity for a visionary leader to make a significant impact on our business and its customers. You will be accountable for improving our customer service experience, creating engaged customers, and facilitating growth in our business and its customers.

  • Develop and drive the strategic vision for operational teams' customer relationships.
  • Manage the Customer Relationship Management function, including people development and management, financial management, and business planning.
  • Ensure Customer Relationship Management follows standardised operations and support methods, procedures, and policies.

The ideal candidate will have a strong background in customer relationship management, with a proven track record of delivering exceptional results. You will also have experience in leading cross-functional teams and managing stakeholders at all levels.



  • manchester, United Kingdom Marsh & McLennan Companies Full time

    We are seeking a Strategic Engagement Director to drive the expansion of client relationships for large projects and harness opportunities to gain new work and clients. As a key member of our team, you will leverage expert knowledge of industry and best practices to advise clients on complex project approaches, methodologies, and tools to provide superior...


  • Manchester, United Kingdom AECOM Full time

    At AECOM, we believe that every great city starts with great people. That's why we're looking for a Director of Communications and Consultation to join our team in the UK.About the JobThis role involves leading the development and implementation of communications strategies for major infrastructure projects, including DCOs.You'll be responsible for managing...


  • Manchester, United Kingdom Propsource Consulting Full time

    Job Description Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City Centre Salary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development?This is an exclusive opportunity with a well established multidisciplinary consultancy,...


  • Manchester, United Kingdom Austin Fraser Full time

    Strategic Partnership DirectorWe are seeking a highly experienced and skilled Strategic Partnership Director to join our team at Austin Fraser. In this key role, you will be responsible for leading and developing a high-performing team to meet targets within budget, overseeing capital investment attraction, real estate and developer engagement, business...


  • Manchester, United Kingdom Propsource Consulting Full time

    Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City Centre Salary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development?This is an exclusive opportunity with a well established multidisciplinary consultancy, seeking a Director...


  • Manchester, United Kingdom PropSource Consulting Full time

    Job Description Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City Centre Salary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development? This is an exclusive opportunity with a well established multidisciplinary...


  • Manchester, United Kingdom PropSource Consulting Full time

    Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City CentreSalary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development? This is an exclusive opportunity with a well established multidisciplinary consultancy, seeking a Director...


  • Manchester, United Kingdom PropSource Consulting Full time

    Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City CentreSalary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development? This is an exclusive opportunity with a well established multidisciplinary consultancy, seeking a Director...


  • Manchester,, Greater Manchester, United Kingdom PropSource Consulting Full time

    Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City CentreSalary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development? This is an exclusive opportunity with a well established multidisciplinary consultancy, seeking a Director...


  • Manchester, United Kingdom Ministry of Housing, Communities and Local Government Full time

    Job DescriptionMinistry of Housing, Communities and Local Government is a dynamic organization that plays a crucial role in shaping the country's policy landscape.The position of Head of Communications & Engagement offers an exciting opportunity to join our team and contribute to the success of our high-profile programme of work.About the RoleThis is a...


  • Manchester, United Kingdom Everest Group Full time

    Job OverviewWe are seeking a highly skilled Strategic Account Growth Director to join our team at Everest Group. This individual will play a pivotal role in driving our account-based marketing strategy, scaling engagement with priority accounts, and driving commercially focused demand generation campaigns globally.The ideal candidate will possess a strong...


  • Manchester, United Kingdom The Hut Group Full time

    Job Summary: We're looking for a talented Brand Engagement Director to join our team at The Hut Group. As a key member of our commercial team, you'll be responsible for developing and executing comprehensive brand engagement strategies that drive sales growth, build brand awareness, and enhance customer loyalty. With a strong background in shopper marketing...


  • Manchester, United Kingdom The Growth Company Full time

    About the OpportunityThe Strategic Growth Director role is responsible for driving the successful development and delivery of both domestic and international inward investment into Greater Manchester. Key responsibilities include:Representing MIDAS and Greater Manchester in engagements with senior leaders across local, national, and global organisations and...


  • Manchester Area, United Kingdom PropSource Consulting Full time

    Exclusive Opportunity - Strategic Land Planning Director Location: Manchester City CentreSalary: Competitive and reflective of experience Are you ready to lead and grow a dynamic team in one of the most exciting regions for strategic land development? This is an exclusive opportunity with a well established multidisciplinary consultancy, seeking a Director...


  • Manchester, United Kingdom Cheadle Hulme School Full time

    Academy Finance Leadership OpportunityCheadle Hulme School, a renowned educational institution, seeks an exceptional Strategic Finance Director to join their leadership team. This prestigious role offers a competitive salary of £80,000 - £110,000 per annum.About UsCheadle Hulme School is a vibrant community that values inclusivity and excellence. Our...


  • Manchester, United Kingdom OCTAGON THEATRE Full time

    About the Job We are seeking a highly skilled Arts and Culture Programme Lead to join OCTAGON THEATRE's team. In this role, you will be responsible for leading the creative engagement programme and department, driving successful project delivery and partnership development. This leader will work closely with local authorities and partner organisations to...


  • Manchester, United Kingdom Manchester Metropolitan University Full time

    Join Manchester Metropolitan University as a Director of Systems and Engagement and take on a key leadership role within the Student Services Directorate.About the JobAs a Director of Systems and Engagement, you will be responsible for providing specialist support across Student Services and leading on projects related to systems improvement and...


  • Manchester, United Kingdom Macdonald & Company Full time

    We are looking for a Strategic Project Director to join our team at Macdonald & Company.The role involves guiding the Main Contracting/delivery arm of our business, using your wealth of experience as a Managing Director / CEO or similar at board level.You will need to apply strategic thinking, planning, and execution across our projects, analysing the needs...

  • Audit Director

    2 weeks ago


    Manchester, United Kingdom Director File Full time

    Here at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together.As a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations.We work...


  • Manchester, United Kingdom Stockport Metropolitan Borough Council Full time

    About the RoleWe are seeking an experienced and results-driven leader to join our Development and Regeneration team as a Strategic Development Director.Key ResponsibilitiesLead key projects and drive growth in Stockport, ensuring seamless project delivery from concept to completion.Collaborate with stakeholders and developers to deliver urban regeneration,...