Customer Service Coordinator
4 weeks ago
Marlowe Fire & Security is seeking a highly motivated and organized Customer Care Administrator to join our team based in Salford. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Manage customer inquiries, complaints, and service requests via phone, email, and other communication channels.
- Collaborate with internal teams to resolve customer issues and improve service delivery.
- Ensure adherence to company policies, industry regulations, and quality standards.
Requirements:
We are looking for a self-motivated, proactive, and enthusiastic individual with excellent administration and computer skills. You should have a customer-focused approach, with the ability to resolve customer queries and provide exceptional service.
Benefits:
- Competitive basic salary up to £23,500 per annum depending on experience.
- Royal London Pension.
- Life Assurance 4x Salary.
- Paid Holidays plus Bank Holidays.
- Additional Day holiday for each full year of completed service (up to 25 days).
- Additional Birthday Holiday.
- Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
- Mental Health & Well-being Scheme.
- Employee Recognition Scheme.
- Development and progression opportunities.
- Free, secure on-site parking.
- Free, on-site gym.
About Marlowe Fire & Security:
We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers' particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites' security and protecting their people.
Big enough to provide but small enough to care.
Our Business Includes:
- Marlowe Fire & Security.
- Alarm Communications.
- Griffin Fire.
- Clymac.
- FAFS Fire & Security.
- MJ Fire.
- Marlowe Kitchen Fire Suppression.
- Morgan Fire Protection.
- Victory Fire.
- Marlowe Smoke Control.
- Hadrian Technology.
Equal Opportunities:
We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Right to Work:
Regrettably, we are unable to offer Right to Work Sponsorship.
-
Customer Service Coordinator
2 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeJob Title: Customer Service Coordinator Job Summary:Marlowe Fire and Security is seeking a highly motivated Customer Service Coordinator to join their team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:• Handling customer calls, emails, and...
-
Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Service CoordinatorMarlowe Fire & Security is seeking a highly motivated and organized Customer Service Coordinator to join our team. As a key member of our customer care team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage customer inquiries, complaints, and service...
-
Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Flannery Plant Full timeService Administrator RoleWe are seeking a highly organized and detail-oriented individual to support the effective operation of our service and maintenance department in our Irlam depot.The successful candidate will be responsible for coordinating service requests, providing support for efficient service delivery, and acting as the first point of contact...
-
Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom The Recruitment Co. Full timeCustomer Service Administrator / Order ProcessorThe Recruitment Co is seeking an experienced Customer Service Administrator / Order Processor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional contract support and customer service in a fast-paced environment.Key Responsibilities:Provide...
-
Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom The Recruitment Co. Full timeCustomer Service Administrator / Order ProcessorThe Recruitment Co is seeking an experienced Customer Service Administrator / Order Processor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key Responsibilities:Answering emails and...
-
Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom The Recruitment Co. Full timeCustomer Service Administrator / Order ProcessorThe Recruitment Co is seeking an experienced Customer Service Administrator / Order Processor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key Responsibilities:Answering emails and...
-
Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an exceptional customer experience and supporting the growth of our business.Key ResponsibilitiesProvide administrative support to our customer service...
-
Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Service Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our customers.Key ResponsibilitiesProvide a high level of customer service and support to our...
-
Customer Service Coordinator
2 months ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
-
Customer Service Coordinator
2 months ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesAct as a single point of contact for our customers, providing excellent...
-
Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer...
-
Customer Service Coordinator
4 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will play a vital role in providing an effective and professional service to our customers.Key ResponsibilitiesWork closely with our National Account Managers to meet customer...
-
Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Service Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing an effective and professional service to all our customers, acting as a single point of contact while providing excellent customer service as an...
-
Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Care Administrator RoleMarlowe Fire & Security is seeking a highly skilled Customer Care Administrator to join our team based out of our Salford offices. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.Key Responsibilities:Handle...
-
Customer Service Coordinator
1 week ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Accounts AdministratorWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing an effective and professional service to our customers, acting as a single point of contact and administrative support to all our...
-
Customer Service Coordinator
5 days ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Accounts AdministratorWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security.About the role:Provide exceptional customer service to our clients, acting as a single point of contact for their accounts.Work closely with National Account Managers to meet customer expectations and ensure timely...
-
Customer Service Coordinator
2 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeAbout the RoleWe are seeking an experienced Customer Accounts Administrator to join our team at Marlowe Fire & Security. As a key member of our customer service team, you will be responsible for providing exceptional administrative support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide administrative support to our...
-
Customer Service Coordinator
3 weeks ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeCustomer Care Administrator RoleMarlowe Fire & Security is seeking a skilled Customer Care Administrator to join our team in Salford. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support.Key ResponsibilitiesManage customer inquiries, complaints, and service requests via various...
-
Project Coordinator
3 weeks ago
Salford, Salford, United Kingdom Service Care Solutions Full time £55,000 - £62,000Job Summary:Service Care Solutions is seeking a highly skilled Project Coordinator to provide consultancy services across a range of projects. The ideal candidate will have experience of working within a consultancy environment and be responsible for all aspects of service delivery from inception to completion.Main Responsibilities:Provide consultancy...
-
Sales and Customer Service Representative
3 weeks ago
Salford, Salford, United Kingdom Flannery Plant Full timeAbout Flannery Plant Hire:We are a leading provider of plant hire services across the UK, with decades of experience in the industry. Our extensive fleet of modern, well-maintained equipment includes excavators, dump trucks, and more, all backed by a commitment to safety, reliability, and exceptional customer service.Job Summary:The Sales Coordinator role is...