Multilingual Medical Information Specialist

5 days ago


London, Greater London, United Kingdom ProPharma Full time
Job Description

ProPharma is seeking a highly skilled Multilingual Medical Information Specialist to join our team. As a key member of our Medical Information Contact Center, you will be responsible for providing medical and safety information to external customers, including healthcare professionals and consumers.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and other channels
  • Provide accurate and timely medical information responses in accordance with regulatory requirements and client policies
  • Identify, document, and report adverse events, pregnancy reports, and product complaints
  • Translate English documents into target languages and deliver translated responses
  • Ensure tasks are completed within agreed deadlines and maintain quality in all areas of the job

Requirements:

  • Life science degree or equivalent
  • Fluency in Portuguese and English
  • Strong translation skills and excellent verbal and written communication skills
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards
  • Ability to multitask, prioritize, and organize tasks effectively

About ProPharma:

ProPharma is a leading research consulting organization that partners with clients across the product lifecycle. We offer an end-to-end suite of consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.



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