Current jobs related to Claims Specialist - Cirencester, Gloucestershire - St. James's Place

  • Claims Resolution Specialist

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Key Responsibilities:As a Claims Resolution Specialist at St. James's Place, you will be responsible for investigating and resolving individual client advice or product-related issues. This involves working closely with colleagues to review all evidence, including documentation and recollections of those involved, and ensuring that the company treats its...

  • Claims Resolution Specialist

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Title: Claims Resolution SpecialistJob Summary:As a Claims Resolution Specialist at St. James's Place, you will play a critical role in ensuring that clients receive fair and effective resolutions to their product-related issues. Your primary responsibility will be to investigate and resolve individual client complaints, working closely with various...

  • Claims Resolution Specialist

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Summary:We are seeking a skilled Claims Resolution Specialist to join our team at St. James's Place. As a Claims Resolution Specialist, you will be responsible for investigating and resolving individual client advice or product-related issues that may become complaints if no action is taken.Key Responsibilities:Investigate and resolve client complaints...

  • Claims Resolution Specialist

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Title: Claims AdviserAt St. James's Place, we're seeking a skilled Claims Adviser to join our team. As a Claims Adviser, you will play a critical role in investigating and resolving individual client advice or product-related issues that may become complaints if left unaddressed.Key Responsibilities:Work closely with Business Assurance, Field, Actuarial,...

  • Claims Resolution Specialist

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Title: Claims AdviserAt St. James's Place, we're seeking a skilled Claims Adviser to join our team. As a Claims Adviser, you will play a critical role in investigating and resolving individual client advice or product-related issues that may become complaints if left unaddressed.Key Responsibilities:Work closely with Business Assurance, Field, Actuarial,...

  • Claims Resolution Specialist

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Title: Claims AdviserAt St. James's Place, we're seeking a skilled Claims Adviser to join our team. As a Claims Adviser, you will play a critical role in investigating and resolving individual client advice or product-related issues that may become complaints if left unaddressed.Key Responsibilities:Work closely with Business Assurance, Field, Actuarial,...

  • Claims Resolution Specialist

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Title: Claims AdviserAt St. James's Place, we're seeking a skilled Claims Adviser to join our team. As a Claims Adviser, you will play a critical role in investigating and resolving individual client advice or product-related issues that may become complaints if left unaddressed.Key Responsibilities:Work closely with Business Assurance, Field, Actuarial,...

  • Claims Resolution Specialist

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Job Title: Claims AdviserAt St. James's Place, we're seeking a skilled Claims Adviser to join our team. As a key member of our Business Assurance department, you'll play a crucial role in ensuring our clients receive fair and effective resolution to product-related issues.Key Responsibilities:Investigate and resolve individual client complaints or...

  • Claims Specialist

    5 days ago

    Cirencester, Gloucestershire, United Kingdom St. James's Place Full time

    Key ResponsibilitiesCollaborate closely with Business Assurance, Field, Actuarial, and other colleagues to investigate and resolve individual client advice or product-related issues, ensuring timely and effective resolution.Conduct thorough reviews of all evidence, including documentation and recollections, to ensure fairness and equity in case...

  • Occupational Therapist

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom Connect2Socialwork Full time

    **Job Description**Connect2SocialWork is a leading provider of social work services, and we are currently recruiting for a Community Occupational Therapist to join our team in Gloucestershire.As a Community Occupational Therapist, you will be responsible for conducting community visits to clients in their own homes, identifying occupational performance...

  • Senior Quantity Surveyor

    2 weeks ago

    Cirencester, Gloucestershire, United Kingdom Octavius Infrastructure Full time

    Job SummaryWe are seeking an experienced Senior Quantity Surveyor to lead the commercial management of various projects under the Wales & Western Stations and Buildings Work Contract for Control Period 7 (CP7). This framework covers 2024 to 2029 and includes maintenance and renewals of canopies, buildings, depots, platform structures, car parks, and...

  • Duty Pharmacy Manager Position

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom ENGINEERINGUK Full time

    About the RoleAs a Duty Pharmacy Manager at Tesco, you will have the opportunity to make a real impact on the lives of our customers and colleagues. You will be responsible for leading and developing our pharmacy team, providing top-notch services to customers, and fostering a positive and supportive work environment.Key ResponsibilitiesSupply prescriptions...

  • Duty Pharmacy Manager Position

    4 weeks ago

    Cirencester, Gloucestershire, United Kingdom ENGINEERINGUK Full time

    About the RoleAs a Duty Pharmacy Manager at Tesco, you will have the opportunity to make a real impact on the lives of our customers and colleagues. You will be responsible for leading and developing our pharmacy team, providing top-notch services to customers, and fostering a positive and supportive work environment.Key ResponsibilitiesSupply prescriptions...

  • Duty Pharmacy Manager Position

    2 months ago

    Cirencester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleTesco is seeking a highly skilled and motivated Pharmacy Manager to join our team. As a Duty Pharmacy Manager, you will play a key role in leading and developing our pharmacy team, providing exceptional customer service, and driving business growth.Key ResponsibilitiesSupply prescriptions and deliver a range of NHS and Private services to...

  • Pharmacy Manager

    1 month ago

    Cirencester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleTesco is seeking a highly skilled and motivated Pharmacy Manager to join our team. As a key member of our pharmacy team, you will be responsible for leading and managing our pharmacy operations, ensuring that we deliver exceptional patient care and customer service.Your Key ResponsibilitiesSupply prescriptions and deliver a range of NHS and...

  • Duty Pharmacy Manager Position

    2 months ago

    Cirencester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleTesco is seeking a highly skilled and motivated Pharmacy Manager to join our team. As a Duty Pharmacy Manager, you will play a key role in leading and developing our pharmacy team, providing exceptional customer service, and driving business growth.Key ResponsibilitiesSupply prescriptions and deliver a range of NHS and Private services to...

  • Pharmacy Manager

    1 month ago

    Cirencester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleTesco is seeking a highly skilled and motivated Pharmacy Manager to join our team. As a key member of our pharmacy team, you will be responsible for leading and managing our pharmacy operations, ensuring that we deliver exceptional patient care and customer service.Your Key ResponsibilitiesSupply prescriptions and deliver a range of NHS and...

  • Duty Pharmacy Manager

    3 weeks ago

    Cirencester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're committed to delivering exceptional healthcare services to our communities. As a Duty Pharmacy Manager, you'll play a vital role in leading our pharmacy team and providing top-notch services to our customers.As a leader, you'll have the opportunity to make a real impact on people's lives. You'll be responsible for supplying...

  • Claims Consultant/handler

    5 months ago

    Cirencester, United Kingdom CKB Recruitment Full time

    A Claims Consultant is now wanted to join a leading local mutual society in Cirencester (South Cerney), to work on Income Protection and Critical illness Claims. This business has experienced some impressive growth recently and have a leadership team in place to make sure this continues and have big plans for the future. They currently number 84 people in...

  • Insurance Claims Assessor

    5 months ago

    Cirencester, United Kingdom CKB Recruitment Full time

    Does working for a fantastic financial services employer in Gloucestershire, who provide free parking, professional study support, a number of benefits and an immaculate new office to work from sound appealing? If you have at least 2 years insurance-based claims experience, then it could be worth you setting aside 5 minutes of your time and reading on! We...

  • Claims Team Leader

    5 months ago

    Cirencester, United Kingdom CKB Recruitment Full time

    A talented Claims Team Leader is now wanted for a leading local mutual society in Cirencester (South Cerney), to manage a team who handle income protection and critical illness claims. This business has experienced some impressive growth recently and have a leadership team in place to make sure this continues and have big plans for the future. They...

  • Relationship Insurance Specialist

    2 weeks ago

    Cirencester, United Kingdom Four Squared Recruitment Ltd Full time

    We are looking for a skilled Relationship Insurance Specialist to join our team at Four Squared Recruitment Ltd.As a Relationship Insurance Specialist, you will play a key role in delivering exceptional service and support to our valued clients. This is a fantastic opportunity for someone who is passionate about client satisfaction, maintaining compliance,...

  • Customer Retention Specialist

    2 weeks ago

    Cirencester, United Kingdom Four Squared Recruitment Ltd Full time

    We are seeking an experienced Customer Retention Specialist to join our client in Cirencester. This role will focus on building and maintaining strong relationships with existing clients, identifying opportunities to upgrade their services, and delivering exceptional customer care.Key Responsibilities:Retain existing business and identify opportunities to...

  • Customer Service Advisor

    5 months ago

    Cirencester, United Kingdom Motofix Accident Repair Centres Full time

    **Customer Service Advisor - Repair Centre** **Salary of £28,750 per annum** 45 hours per week Location: Cirencester GL7 **Benefits** - Excellent salary - 28 days annual leave (Inclusive bank holidays) - Workplace pension scheme - Free Training and Development Academy - Employee long service rewards (Inc. additional holiday) - Free uniform (and PPE) - Life...

  • Complaint Root Cause Analysis Consultant

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Senior Business Assurance Advisor

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Prudential Risk Consultant

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Client Management Adviser

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • People Services Generalist

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

  • Duty Pharmacy Manager

    5 months ago

    Cirencester, United Kingdom Tesco Full time

    About the role At Tesco, people are at the heart of everything we do, and this couldn’t be truer for our pharmacy team. As a Duty Pharmacy Manager, you’ll have the opportunity to make a real impact on others’ lives. Whether you’re supporting pharmacists, providing top-notch services to customers, or fostering community spirit, your work will...

  • Leadership Facilitator

    5 months ago

    Cirencester, United Kingdom St. James's Place Full time

    St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...

Claims Specialist

2 months ago

Cirencester, Gloucestershire, United Kingdom St. James's Place Full time
Job Description

**Role Summary**

We are seeking a highly skilled Claims Specialist to join our team at St. James's Place. As a Claims Specialist, you will play a critical role in investigating and resolving individual client complaints or product-related issues that may escalate into formal complaints if left unaddressed.

Key Responsibilities

  • Investigate and resolve client complaints or product-related issues in a fair, effective, and timely manner.
  • Review all relevant evidence, including documentation, witness statements, and client feedback, to ensure a thorough understanding of the issue.
  • Collaborate with internal stakeholders, including Business Assurance, Field, and Actuarial teams, to ensure a comprehensive understanding of the issue and to develop effective resolution strategies.
  • Develop and implement resolution plans that meet the needs of the client while balancing commercial considerations.
  • Communicate effectively with clients, stakeholders, and other teams to ensure that issues are resolved efficiently and effectively.
  • Identify and escalate sensitive issues to senior-level management to ensure timely and effective resolution.

Requirements

  • Strong experience in complaint handling or quality control within the financial services industry.
  • Excellent technical knowledge of financial products, including life, pensions, and investments, as well as trusts and tax.
  • CII Level 4 Diploma in Financial Planning or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.

What We Offer

  • Private medical insurance paid for by the company.
  • Meaningful protection benefits, including life cover, PHI, and critical illness.
  • Non-contributory pension scheme with a 10% company contribution.
  • Parental leave with 6 months' full pay.
  • 28 days' holiday entitlement plus bank holidays, with the option to buy additional holiday time.

Flexible Working

We recognize that everyone works best in different ways and at different times. We offer a hybrid working policy that allows for flexible working arrangements, including part-time work, job-sharing, remote working, and flexible hours. Our goal is to provide a work environment that supports the needs of our employees and allows them to thrive.