Senior Support Assistant

5 days ago

Nottinghamshire, United Kingdom British Red Cross Full time
About The Role

Job Title: Senior Support Assistant

Job Location: Nottinghamshire

Salary: £, based on hours per week

Contract Type: Month Fixed Term

We are seeking a highly organized and detail-oriented Senior Support Assistant to join our Refugee Support Team. As a key member of our team, you will provide administrative and operational support functions to ensure the smooth delivery of our services.

Key Responsibilities
  • Provide administrative support to the Refugee Support team, including preparing reports, updating databases, and maintaining accurate records.
  • Analyse information and make informed decisions about action required.
  • Deal with external enquiries in an efficient and professional manner.
  • Support the team in achieving their objectives and contributing to the overall success of the organization.
Requirements
  • Experience of working in an administrative role, preferably in a charity or non-profit organization.
  • Experience of working with vulnerable people and an understanding of issues relating to asylum seekers, refugees, and other vulnerable migrants.
  • Ability to remain neutral and respect clients' confidentiality.
  • Excellent organizational skills, able to plan and manage workloads efficiently.
  • IT literacy, particularly with Microsoft Office packages.
  • Excellent verbal and written communication skills.
What We Offer
  • Holidays: days annual leave (including bank holidays) + option to buy extra days.
  • Pension scheme: Up to % contributory pension.
  • Flexible working: We do our best to accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Assistance: Access to mental health and wellbeing assistance.
  • Team Working: Champion our mission in a collaborative team.
  • CycleWork: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network, and Youth Network.

Connecting human kindness with human crisis

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