Customer Service and Sales Role for UK Company
1 day ago
Job Description: Sales Administrator, Rugby
Role Overview: We have an exciting opportunity for an experienced Sales Administrator to join our sales team in Rugby. The successful candidate will be responsible for providing exceptional customer service, processing orders, and resolving general customer queries.
Key Responsibilities:
- First point of contact with customers
- Processing orders and answering product questions
- Dealing with technical part numbers and searching for parts from a catalogue/website
- Raising quotations when enquiries for pricing and availability are received
- Resolve general customer queries
- Process and post invoices daily to customers
- Participation in the credit control process recording payments received and chasing overdue payments up to an initial stage
- Making outbound calls to existing customers
- Maintain and develop the customer and prospect database
- General administrative tasks
Requirements:
- Previous Customer Services or Sales Administration skills
- Excellent communication skills and telephone manner
- Good systems skills
Salary and Benefits: £26,000 - £28,000 per annum + excellent company benefits
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