Customer Service Expert

3 days ago


Rugby, Warwickshire, United Kingdom Austin Fraser Full time

Sales Administrator Role

We are seeking an experienced Sales Administrator to join our small sales team at our UK headquarters in Rugby. The ideal candidate will have a background in customer service, excellent communication skills, and the ability to multitask.

Key Responsibilities:
  1. Act as the first point of contact for customers
  2. Process orders and respond to product inquiries
  3. Search for parts from a catalogue/website
  4. Raise quotations for pricing and availability
  5. Resolve general customer queries
  6. Process and post invoices daily
  7. Participate in credit control processes
  8. Maintain and develop the customer database
  9. Perform general administrative tasks

Requirements:

  • Previous customer services or sales administration experience
  • Excellent communication skills and telephone manner
  • Good systems skills

Benefits:

  • Competitive salary: £26,000 - £28,000 per annum
  • Opportunity to work with a growing global manufacturing company
  • Develop your skills and expertise in sales administration


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