Customer Service Representative
3 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team in Oban. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Be at work on time, well presented and ready to be a brand ambassador.
What You Will Need
- A passion for delivering great service and a commitment to customer satisfaction.
- The ability to build strong relationships with customers and colleagues.
- Excellent communication and teamwork skills.
- Flexibility and a willingness to adapt to changing situations.
What's in it for You
- Competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25.
- 16 guaranteed hours per week, with opportunities to work flexible hours.
- Access to free wellbeing services, including resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life's moments, big and small.
Why Tesco?
- We offer a supportive and inclusive work environment, where everyone is welcome.
- We provide opportunities for career progression and professional development.
- We are committed to making a positive impact on our communities and the environment.
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