Store Operations Manager
7 days ago
We are seeking a highly skilled and experienced Store Manager to lead our Oban store. As the face of our brand in this beautiful Scottish town, you will be responsible for delivering exceptional customer service, driving sales performance, and maintaining a high-quality store environment.
This is an exciting opportunity for a motivated and results-driven individual who is passionate about retail and customer service. If you have experience as a Store Manager or Assistant Manager in a retail environment, we want to hear from you.
About the Role:
- Customer Service Excellence: Deliver outstanding customer service, ensuring that every customer has an exceptional shopping experience.
- Sales Performance: Work within company guidelines to achieve financial targets and drive sales performance.
- Team Leadership: Recruit, train, and develop staff, ensuring they are equipped to provide top-tier service.
- Visual Merchandising: Oversee visual merchandising and ensure the store is maintained to the highest standard.
- Stock Management: Maintain optimal stock levels and drive staff productivity.
- Compliance: Ensure compliance with health and safety regulations and company policies.
About You:
- A proven track record of achieving sales targets and KPIs while delivering exceptional customer service.
- Passionate about providing an outstanding shopping experience.
- Strong leadership and coaching skills with the ability to motivate your team to perform at their best.
- Excellent communication, problem-solving, and decision-making abilities.
- A positive, proactive attitude with the flexibility to adapt to change and new challenges.
Why Join Us?
- A competitive salary between £29,000 and £31,000 per annum, depending on experience.
- Additional benefits and bonuses.
- The opportunity to manage a store for a prestigious family-owned retailer in the heart of Oban.
- A supportive and collaborative work environment that values customer service excellence and employee growth.
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