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Customer Service Representative

1 month ago

Oban, Argyll and Bute, United Kingdom Tesco Full time

Are you passionate about delivering exceptional customer service and building strong relationships with shoppers? Do you thrive in a fast-paced retail environment where no two days are the same?

We are seeking an enthusiastic and skilled Customer Service Representative to join our team at Tesco's Oban store. As a key member of our sales floor team, you will be responsible for providing an outstanding shopping experience for our customers, ensuring they leave the store feeling valued and satisfied.

This is an excellent opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will work closely with colleagues to achieve sales targets, maintain high standards of customer service, and drive business growth.

In this role, you will:

  • Provide personalized support to customers, responding to their queries and resolving issues promptly and professionally
  • Become knowledgeable about our products and services, offering expert advice and recommendations to customers
  • Work collaboratively with colleagues to achieve sales targets, promote products, and maintain a tidy and well-organized store environment
  • Participate in visual merchandising and store displays to create an engaging and welcoming atmosphere
  • Contribute to stock replenishment, receiving, and processing to ensure efficient store operations

To succeed in this role, you will need:

  • A passion for delivering exceptional customer service and building strong relationships with shoppers
  • The ability to work effectively in a team environment, communicating openly and honestly with colleagues
  • Excellent communication and interpersonal skills, with the ability to adapt to different situations and personalities
  • A positive attitude, with a focus on achieving sales targets and driving business growth
  • The ability to learn quickly and take on new challenges, with a willingness to receive feedback and coaching

We offer a competitive salary starting from £12.02 per hour, with opportunities for career progression and professional development. Our benefits package includes:

  • 20 days annual leave (plus Bank Holidays), increasing to 22 days after 12 months' service
  • 10% discount on purchases made in-store and online
  • 15% discount on pay day weekends
  • Life cover of five times your basic salary
  • An award-winning pension scheme with matching contributions up to 7.5%

If you are a motivated and customer-focused individual who is passionate about working in retail, we encourage you to apply for this exciting opportunity. Please note that we operate a thorough recruitment process, including interviews and assessments, to ensure we find the best candidates for our roles.