Customer Service Associate

15 hours ago


Northampton, Northamptonshire, United Kingdom NEXT Full time
Job Description

We are seeking a Customer Service Associate to join our team at NEXT. As a Customer Service Associate, you will be responsible for providing exceptional customer service and ensuring that customers have an enjoyable shopping experience.

About the Role:
  • Main Responsibilities:
  • Provide fast and friendly service to all customers, helping them find the perfect products.
  • Develop and maintain product knowledge to provide expert advice to customers.
  • Work collaboratively with colleagues to achieve sales targets and store objectives.
  • Take control of your development and seek opportunities for growth within the company.
Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work varying shifts, including weekends and holidays.
  • Possess a positive attitude and enthusiasm for learning and developing new skills.

The estimated annual salary for this role is £16,000-£22,000, depending on experience and location.



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