Customer Service Associate

1 month ago


Northampton, Northamptonshire, United Kingdom Screwfix Direct Ltd Full time

Are you looking for a rewarding career in retail? Look no further Screwfix Direct Ltd is seeking a highly motivated Customer Service Associate to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional customer service, resolving issues promptly, and promoting our products and services.

About the Role
  • Provide exceptional customer service, responding to customer queries, and resolving issues in a timely and professional manner.
  • Work closely with colleagues to achieve sales targets, maintain high levels of customer satisfaction, and drive business growth.
  • Stay up-to-date with product knowledge, company policies, and procedures to ensure accurate information is provided to customers.

We offer a competitive salary of £22,000 - £28,000 per annum, depending on experience, plus benefits including 28 days annual leave, award-winning pension scheme, life cover, and discount schemes with Screwfix and B&Q.



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