Customer Service and Assessment Expert
8 hours ago
Overview
Austin Fraser is seeking a Customer Service and Assessment Expert to join our team. This role involves supervising driving theory tests, coaching test centre associates, and ensuring compliance with assessment standards.
Key Responsibilities:
- Supervise driving theory tests and coach test centre associates
- Review test centre schedules to ensure compliance with assessment standards
- Handle and report incidents that may impact candidate testing
Your Work Schedule
This role offers flexible working hours, including part-time or occasional shifts. You will need to be available to work mornings, evenings, and Saturdays, with Monday to Saturday being the main operating days.
Requirements:
- Full UK driving licence (not required for all locations)
- Significant experience in providing high-quality customer service
- Flexible working hours and days, including evenings and Saturdays
What We Offer:
- Competitive salary: £28,000 - £32,000 per annum
- Long-term employment stability
- Opportunity to work with a reputable company like Austin Fraser
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