Customer Support Specialist
7 days ago
We're looking for a skilled Customer Support Specialist to join our team at Plusnet. In this role, you'll be responsible for providing exceptional customer service and technical support to our customers via phone.
Job DescriptionThis is a fantastic opportunity for someone who enjoys problem-solving and working with technology. You'll have the chance to make a real difference in people's lives by helping them resolve their broadband-related queries.
You don't need specific experience to join us; we're happy to train the right person on the job. What matters most is that you're naturally helpful, calm, and can build strong relationships with our customers.
Key Responsibilities- Providing top-notch customer service and technical support via phone
- Resolving customer queries and issues in a timely and professional manner
- Working collaboratively with our team to achieve excellent customer outcomes
- A competitive starting salary of £23,504 rising to £24,064 after 8 months
- Flexible working arrangements to suit your needs
- Ongoing training and development opportunities to help you grow your career
- A range of benefits including online GP, paid carer's leave, and family leave
At Plusnet, we're passionate about delivering exceptional customer experiences. We're committed to making a positive impact in our community and creating a workplace where everyone feels valued and supported.
We offer a range of benefits and perks to support your well-being and career growth. Our flexible working arrangements allow you to balance your work and personal life with ease.
-
Learning Support Specialist
7 days ago
Sheffield, Sheffield, United Kingdom Randstad Student Support Full timeAt Randstad Student Support, we are seeking an experienced and dedicated individual to fill the role of Learning Support Specialist. The successful candidate will be working with students who have specific learning difficulties (SpLDs) at Universities and/or Colleges in Sheffield.About the Role:We offer a competitive salary of £25,000 per annum for this...
-
Technical Customer Support Specialist
6 hours ago
Sheffield, Sheffield, United Kingdom r2c Online Limited Full timeWe are seeking a skilled Technical Customer Support Specialist to join our team at r2c Online Limited. This exciting opportunity is available in the automotive sector, with a competitive salary range of £35,000 - £45,000 per annum.Job DescriptionKey Responsibilities:BUILDING STRONG RELATIONSHIPSIdentify and resolve technical issues for customers through...
-
Siphonic Support Operative
3 weeks ago
Sheffield, Sheffield, United Kingdom Nationwide Specialist Services Full timeAbout the JobNationwide Specialist Services is seeking a highly skilled Siphonic Support Operative to join our Maintenance Division.The successful candidate will be working in teams on reactive and planned maintenance jobs, leading by a Siphonic Supervisor, daily at height safety.Key ResponsibilitiesCarry out repairs to existing siphonic systems, including...
-
Customer Retention Specialist
1 week ago
Sheffield, Sheffield, United Kingdom Citation Ltd. Full timeCitation Ltd. is seeking a highly motivated and results-driven Customer Retention Specialist to join our Customer Relationship team.About the JobAs a Customer Retention Specialist, you will be responsible for contacting existing clients to discuss their service, add value, and maintain relationships with the goal of reducing attrition.The focus is on...
-
IT Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Adria Solutions Ltd. Full timeIT Support Specialist - SheffieldAdria Solutions Ltd. is seeking an experienced IT Support Specialist to join their team in Sheffield. As an IT Support Specialist, you will be responsible for providing software and hardware support for the company's diverse product portfolio.Provide software and hardware support via phone and ticketing system.Investigate and...
-
Pension Support Specialist
7 days ago
Sheffield, Sheffield, United Kingdom IntouchCX Full timeJob Title: Pension Support SpecialistSalary Range: £28,000 - £35,000 per annumAbout the RoleThis is an exciting opportunity to join our team as a Pension Support Specialist in Sheffield. As a key member of our Operations department, you will be responsible for providing specialist pension support to our customers via various channels.Key...
-
Customer Service Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Yorkshire Building Society Full timeAt Yorkshire Building Society, we're looking for a Customer Service Specialist to join our Branch Network team.We believe that providing exceptional customer service is key to our success, and we're committed to making every interaction with us feel special. As a Customer Service Specialist, you'll be the face of our organization, building relationships with...
-
Customer Support Leadership Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom UniHomes Full timeAbout UniHomesWe are a pioneering student property search and comparison portal, dedicated to providing innovative utility management services for students. Our cutting-edge technology connects students with their ideal properties, making us a leader in the student rental market.The Role:As our Customer Support Manager, you will lead and inspire our customer...
-
Technical Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Rise Technical Recruitment Full timeTechnical Support RoleAre you a skilled Service Engineer from an Audio / Visual background looking to transition into a technical support position? We have an exciting opportunity for a Technical Support Specialist to join our team at Rise Technical Recruitment.This role offers a chance to work with a market-leading company that provides ongoing specialist...
-
Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Support Specialist to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate...
-
Customer Service Specialist
1 month ago
Sheffield, Sheffield, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Customer Service Specialist to join our retail team in Sheffield, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...
-
Sales Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Daisy Corporate Services Trading Limited Full timeJob Title: Sales Support SpecialistJob Summary:We are seeking a highly motivated and organized Sales Support Specialist to join our team at Daisy Corporate Services Trading Limited. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our sales team and customers.Key Responsibilities:To accurately...
-
Customer Relationship Specialist Sheffield
2 weeks ago
Sheffield, Sheffield, United Kingdom Spicerhaart Full timeJob Description:We are seeking a highly skilled and experienced Customer Relationship Specialist to join our team in Sheffield. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer service and building strong relationships with clients.About the Role:This role involves liaising with internal and...
-
Technical Support Specialist
7 days ago
Sheffield, Sheffield, United Kingdom CV Library Full timeTechnical Support SpecialistThis role is ideal for a Support Engineer looking to transition into a new industry. Our client, a leading company in the market, offers comprehensive training to become a technical expert. The successful candidate will work on a range of projects providing technical solutions to customers. Key responsibilities include providing...
-
Customer Service Representative
3 weeks ago
Sheffield, Sheffield, United Kingdom ePac Flexible Packaging France Full timeJob Title: Sales Support SpecialistAbout the RoleWe are seeking a highly skilled and customer-focused Sales Support Specialist to join our team at ePac Flexible Packaging France.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactions.Manage customer jobs from order approval to finished product, including front...
-
Customer Retention Specialist
3 weeks ago
Sheffield, Sheffield, United Kingdom Daisy Communications Limited Full timeKey ResponsibilitiesAs a Customer Retention Specialist at Daisy Communications Limited, you will be responsible for performing outbound call activity to establish suitable resolutions for both customers and the business in a timely manner.Identify opportunities to maximise growth and revenue through cross-selling opportunities, referring where appropriate,...
-
Sales Support Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom ePac Flexible Packaging France Full timeLooking for a dynamic company to grow with? ePac Flexible Packaging France is seeking a Sales Support Specialist to join our team!Job SummaryThe Sales Support Specialist is responsible for providing exceptional customer service and managing customer jobs from order approval to finished product. This role requires excellent communication skills, knowledge of...
-
Pension Support Specialist
6 days ago
Sheffield, Sheffield, United Kingdom LGBT Great Full timePension Support Specialist RoleThe successful candidate will have experience in customer service focused roles with direct customer contact. You will be responsible for providing excellent customer service, answering queries, and resolving issues in a timely and professional manner.The ideal candidate will have excellent attention to detail and commitment to...
-
Senior IT Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom FluidOne Full timeJob Title: Senior IT Support SpecialistFluidOne is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our technical team, you will be responsible for providing expert-level technical support to our customers and internal teams.Key Responsibilities:Provide technical leadership and guidance to team membersManage and...
-
Customer Account Specialist
7 days ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeJob SummaryThe Sheffield City Council is seeking a skilled Customer Account Specialist to join their team. This is a permanent position that involves administering all aspects of the customer's account, including invoicing and recovering contributions.The successful candidate will provide advice on contributions, respond to queries, and manage data while...