Sales Support Specialist

1 month ago


Sheffield, Sheffield, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Title: Sales Support Specialist

Job Summary:

We are seeking a highly motivated and organized Sales Support Specialist to join our team at Daisy Corporate Services Trading Limited. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our sales team and customers.

Key Responsibilities:

  • To accurately carry out product availability checks.
  • To carry out full verification and build a sale prospect.
  • To support and assist the Field and Offshore sales agents and customers in pre-live queries.
  • To try and retain customers who want to cancel pre-live. (Commissions offered per save)
  • Lead generation for Card terminal services (Commissions offered per Live CPS and the highest lead generation).
  • Completing assigned quick notes.

Requirements:

  • Effectively communicating with sales agents and customers
  • Problem solving and resolution skills.
  • Understanding of the CRM system
  • Understanding of products and ordering process
  • Familiar with all verification scripts and contract summaries

What We Offer:

We offer a range of benefits to our employees, including:

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
  • Holiday purchase scheme
  • £500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married


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