Key to Mobility Operations Coordinator

4 days ago


Milton Keynes MK HG, United Kingdom Volkswagen Financial Services (UK) Limited Full time
Wholesale Operations Specialist - Milton Keynes

Salary: £24,327+

We're looking for a skilled Operations Coordinator to join our dynamic team within the Credit Assessment and Retailer Services Department.

The ideal candidate will have a strong attention to detail and excellent problem-solving skills, with experience in managing multiple tasks and working under pressure. They will be responsible for completing time-bound critical wholesale funding processes and collaborating with colleagues in 4-eyes processes.

Responsibilities:

  • Manage the lifecycle of approved credit facilities in line with compliance and Organisational Manual regulations.
  • Responsible for the completion of daily assigned tasks within agreed Service Level Agreements (SLAs).
  • Work collaboratively across the team to ensure all daily tasks are completed and provide support on outstanding tasks or help solve complex queries.
  • Support problem resolution, build product and technical knowledge across multiple systems and applications, and analyse information to help resolve customer queries.

Required Skills and Qualifications:

  • Good problem-solving skills to work across multiple products, processes, systems, and stakeholders.
  • Thorough working knowledge of Microsoft (particularly Excel) and SAP application software.
  • Strong analytical problem-solving skills with the ability to clearly define and investigate complex business process issues.

About Volkswagen Financial Services:

We're committed to being an inclusive employer and welcome applications from everyone. We nurture an environment where everyone can be their 100% self. If there's anything we can do to support you during our recruitment process, please let us know.



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