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Air Export Coordinator

2 months ago

Manchester, New Hampshire, United Kingdom Woodland Group Full time
About the Role

We are seeking an experienced Air Export Coordinator to join our team in Manchester. As a key member of our logistics team, you will be responsible for managing the export process from start to finish, ensuring efficient deliveries and exceptional customer service.

Key Responsibilities
  • Manage the export process, including costing, invoice charging, and customs entries;
  • Obtain necessary information to ensure correct measures are in place and customer needs are met;
  • Provide quotations to clients and/or global partners;
  • Liaise between suppliers, forwarders, and agents to obtain up-to-date shipment information;
  • Ensure customers are fully informed of the progress of their shipments;
  • Provide transport companies with relevant information to ensure customer delivery requirements are met;
  • Ensure correct documentation is on file and act accordingly as set out in the instructions;
  • Maintain all files, ensuring they are costed and billed correctly in accordance with procedures provided by management;
  • Cover other offices' Air Exports when required;
  • Perform other duties as required by management for the smooth and efficient operation of the department.
Requirements
  • Demonstrable experience in Air Exports within Freight Forwarding;
  • Ability to work thoroughly, methodically, with an excellent attention to detail;
  • Collaborative skills, working with other members of the team and key stakeholders across the group;
  • Natural ability to build and maintain strong working relationships;
  • Flexibility, adaptability, and open-mindedness, responding well to changing priorities and challenges;
  • Proactive approach to improving processes and initiative to put them forward and into practice;
  • Self-motivated, with huge drive and ambition, thriving on achieving great success and helping to build a great place to work;
  • Fantastic communication skills.
About Us

Woodland Group is a leading logistics and supply chain company, committed to delivering exceptional service and innovative solutions to our clients. We pride ourselves on our collaborative culture, agility, and commitment to excellence.

We offer a range of benefits, including a generous holiday allowance, recognition awards, and incentives. We are proud to be an equal opportunity workplace and a member of the Disability Confidence Scheme.