Creative Account Manager

3 weeks ago


London, Greater London, United Kingdom Sphere Digital Recruitment Full time
Creative Account Manager

Sphere Digital Recruitment is seeking a highly skilled Creative Account Manager to join our team. As a key member of our Accounts team, you will be responsible for managing and growing client relationships, driving client strategies, and collaborating with internal teams to provide customized solutions.

About the Role

You will work closely with a world-renowned airline brand, developing and executing strategic plans to manage and grow accounts. Your main responsibilities will include:

  • Developing and executing strategic plans to manage and grow accounts.
  • Fostering strong, trusting relationships with clients to ensure retention.
  • Recognizing client needs and discovering business opportunities within your portfolio.
  • Achieving high client satisfaction through exceptional customer service.
  • Collaborating with internal teams to provide customized solutions.
  • Identifying improvement opportunities and suggesting new processes or workflows.
  • Supporting sales teams in enhancing performance and achieving targets.
  • Remaining knowledgeable about the business, its offerings, competitors, and industry trends.
About You

We are looking for a positive and enthusiastic individual with over 3 years of experience in account management in a creative or digital agency environment. You should have a proven track record of working with clients on extensive creative production across display, social, DOOH, and video channels. Excellent skills in customer service and project management are essential.

Sphere Digital Recruitment is an equal opportunities employer and welcomes applications from diverse candidates. If you require any adjustments or additional support during the recruitment process, please let us know.



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