Creative Account Manager
3 weeks ago
Sphere Digital Recruitment is seeking a highly skilled Creative Account Manager to join our team. As a key member of our Accounts team, you will be responsible for managing and growing client relationships, driving client strategies, and collaborating with internal teams to provide customized solutions.
About the Role- Develop and execute strategic plans to manage and grow accounts.
- Foster strong, trusting relationships to ensure client retention.
- Recognize client needs and discover business opportunities within your portfolio.
- Achieve high client satisfaction through exceptional customer service.
- Collaborate with internal teams to provide customized solutions.
- Identify improvement opportunities and suggest new processes or workflows.
- Support sales teams in enhancing performance and achieving targets.
- Remain knowledgeable about the business, its offerings, competitors, and industry trends.
- Positive mindset, enthusiastic about tackling challenges and quick to learn new tasks.
- Over 3 years of experience in account management in a creative or digital agency environment.
- Proven experience working with clients on extensive creative production across display, social, DOOH, and video channels.
- Ability to effectively manage multiple large account portfolios.
- Excellent skills in customer service and project management.
Sphere Digital Recruitment is an equal opportunities employer. We encourage applications from diverse candidates and offer a supportive work environment. If you require any adjustments or additional support during the recruitment process, please let us know.
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